area

We had kids above us that was running up stairs all day and night. We complained numerous of times. I was traveling with my disabled daughter who was really bothered by the noise. There was no soap during our visit. Maybe we needed to ask. Getting a night discounted or even compensated would have been appreciated.

Bugs in bedding. Elevator didn’t go to our floor. Jacuzzi was so dirty!!!!!!

Room was great and perfect size for our family of 5. We all enjoyed breakfast and enjoyed that the tv had the capability to add our Netflix info or other streaming devices. The staff was very friendly and the person who checked us in was very kind.

The ONLY thing we didn’t like the the fridge in the room made such a loud noise nonstop. Everything else was perfect.

great location!

a little pricey, and we were initially given a stuffy room with a portable AC unit; apparently the regular AC in that room was not working. we asked for another room, and they managed to come up with a regular room with real AC. I just wonder how we were initially selected to get the crappy room with no discount offered or anything. seems odd that they would give anybody that room as long as there was another available.

Stayed here on our trip to Legoland and the staff was super friendly and the room was spacious and clean. Lots of food options available nearby even a target less than 4mins away.

Nothing

Clean, great location, good breakfast, morning staff was friendly and helpful

Evening staff were not helpful, another guest accidentally accessed my room and the staff offered no solution. Only said that no one was given my key. We asked for extra blanket to be delivered to room. It was left outside the door. No one knocked to let us know they brought it. some of the room was worn, bare spot on carpet and upholstery stained.

Liked everything location about our stay, staff was helpful, facility was clean. everything was really good. Fast check in. Breakfast was very good,lots of choices. Definitely will return. So far very good experience.

location and it’s pet friendly

The breakfast and the kitchen staff were fabulous!

Upon check in, the representative couldn't find our reservation! Upon showing her our email reservation confirmation, she found it! Really strange! Our room had 1 bed and a fold out sofa. The sofa bed wasn't ready for us. And upon calling for bedding we were told it would "be a while " for them to bring us pillows and blankets! Very unprofessional!

Excellent location from legoland.

Cleanliness in the hotel could have been better.