I had erroneously booked 2 rooms for the same night, and the staff spoke to management, who agreed to not charge me for the second room. I was very happy with this outcome and am grateful to the staff and hotel. Thank you. Plus, I love being able to walk to and from the airport. I had a glass of wine at the bar, and the bartender was very friendly and efficient.

No breakfast.

Transportation from the airport was very slow.

Location of hotel and shuttle service showing up in a timely manner

Bathroom had red mold in places and no bars in the shower for elderly to use. Beds were not comfortable, and we had to drink coffee and water out of paper/plastic. The driver of the shuttle to the airport was irritated about something and drove rather erratically. The cost for one room was overpriced.

Management and staff were top rate. Efficient yet personal care.

Excellent location within walking distance from the airport.

There was an issue with the IT system in the restaurant so it took a long time to get a table and get served. Also, a slight issue with the elevator doors not closing correctly.

We were at the end of our trip and wanted to be close to the airport and we could not have been much closer. The desk staff was absolutely wonderful - efficient and VERY personable. Shuttle service as prompt. We had three rooms and they were all very clean. Several of our group had wanted to stay in our VRBO one more night and go in to the airport in the morning. I was adamant that we would not do that since our flight was very early. I am so glad that I did that. First of all, the hotel was very convenient and secondly, even though we left the hotel two hours before our flight and were there in less than five minutes, we made our flight by the skin of our teeth. For that reason alone, I give this hotel 10 stars.

It is not that I did not like it - I just felt bad. Someone had left the shower head tilted toward the outside. I did not notice that. I started water running in the tub and when it was the correct temperature, I hit the shower button - which came right out at me and the floor. I felt bad that I left wet towels from cleaning it up and then I figured if that was the biggest problem I had, I was a lucky woman. I would highly recommend this hotel to anyone in the SeaTac area.

can walk to the SEATAC airport

a bit expensive

Friendly staff. Good food

Nothing

location,

when you request a crib a week in advance and you fly 6 hours with a two year old and arrive at midnight (as you were notified in advance) the crib should be in the room and set up when you get there. it was not. and it didnt get there till one. not acceptable. especially for $500 for two rooms. never again.

Terrible facility, unclean, even had to pay for coffee which is usually free at Hotels in the morning. Would not give me a copy of bill this morning and l still have not received a copy by email as promised…absolutely terrible facility…

All bad…

clean

none

location to the airport. on-site restaurant.

food at restaurant is good but overpriced. I bought 2 candy bars at the shop for $8, that’s crazy expensive.

proximity to airport and pickup service

bland.. limited food options

Front desk refused to give me a folio for my stay since I booked with a third party--said I would get one from Booking.com (not true). I had to ask for the manager who ultimately did give me a copy. A bit of uneeded hassle as I am leaving for the airport.

Great hotel right next to airport and minutes from downtown. The have shuttle and Great employees. Definetly recommended if you are in area.

Not applicable

handy for early morning departure.

all good.

the room and the close location to the airport

my daughters boy friend had to leave his car for 2 weeks. when I asked the price to park the car there and was told $30.00 a night. Im sorry, maybe most people have no problem paying that but at 69 years of age i find that to be extremly over priced. When I asked about how secure it was I was told they have cameras and a security officer. I am a security officer a nd cameras dont stop people from stealing and most security guards arent worth there weight in saw dust. for $30.00 and hour my car should be in a enclosed lot with only 1 entry/exit point with a camera system that can alarm the security officer if anyone is in that yard. my daughters boy friend found a place for 1/3 the price just down the road from your hotel.