Sercotel Arenal Bilbao

Excellent location right in the old town. Metro stop 2 min, small supermarket 5 min, airport bus 15 min on foot.

Matress very soft, with a slight hollow, no vegetable (tomato, cucumber, something) at breakfast. Since the breakfast room is small, there are timeslots for the breakfast, that you need to choose in advance - a bit uncomfortable, but at least no waiting.

Perfect location for us. Staff were v helpful.

Personal preference but I wouldnt get the breakfast again as there are so many wonderful food places nearby with more atmosphere.

The location is fantastic for an overnight stay, as it's right next to the old town, so we were able to just step out and explore, and easily found places to eat. The rooms were comfortable, good beds and showers, and it was great to have air-conditioning. Being so central means it's not quiet with the balcony doors open, but when they were shut it was quiet enough that I slept with no problems. The breakfast was very good, but we came down for one of the later shifts, and it felt like they were running out of some things. We had plenty to eat even so! The staff were helpful and accommodating, and we felt welcomed and looked after.

It was all good!

Very nicely located. Rooms are clean and breakfast is decent. Staff is lovely and accommodating.

Rooms are very transparent to noise. When someone enters their room you hear a door slam in the middle of the night as if someone shot a cannon above your ear. Other noises in neighbouring rooms and in the hall are very audible too. There was no water in the room provided, and the hair dryer was difficult to use.