B&B Matteo Bonello - Fianco Cattedrale

La posizione, e Angelo è stata una persona molto accogliente e disponibile

La pulizia da migliorare è la colazione molto scarsa

La posizione è fantastica per girare la città e la struttura è curata e pulita

Per noi posizione fantastica per visitare il centro di Palermo, se si ha fortuna si può parcheggiare davanti al palazzo, ma si rischia di prendere la multa in quanto zona divieto. Colazione ottima, camere belle e pulite, host molto gentile

Nulla, tutto benisimo.

Good location close to the center. Ladies serving breakfast are kind. The room was clean.

The check-in personnel is the best example how NOT to treat your guests: - the BB is located just outside the ZTL zone. There were no clear instructions how to get there by car, and Google Maps constantly wanted to take me through the ZTL zone. When I asked help from the host on the phone, he did not pick it up, and kept texting useless information. - After 1 hour of struggle, when we arrived, the host waited on the balcony, immediately declared that he does not speak English, and did not even come down to help explain how parking works. - When I went upstairs and spoke Italian with him, he arrogantly shouted at me for being late and making him wait. Beside this, the neighbors were shouting agressively at the evening, there was no lift at all, wifi did not work due to a technical issue, and there was a strange noise (probably the water heating system) during daytime and mysterious banging noise in the night.