Location, breakfast damn amazing ,wow breakfast.room was immaculate and the team members were very accommodating. Nothing bad to say . This hotel is first class and worth every penny .bed was huge and soooo very comfortable

A little noisy with the trains even though we were on the 13th floor . Not much could be done

受付スタッフの対応が最悪だった。特に女性の受付スタッフの対応、態度が本当に不快だった。 便利でロケーションはよいが、 値段に見合わない内装・サービス。 普段こういう口コミを書かないが、今回ばかりは残念だった。値段の高い部屋しか空いていなかったので、せっかくなら良い気分で最後まで過ごしたかった。 もう利用したいという気分にはなれない。

Everything about this hotel is perfect - location, comfortable beds, delicious and generous breakfasts, tasty western-style dinner with a Japanese twist and exceptional staff.

There’s absolutely nothing to dislike.

Прекрасно все, особенно вид из номера 1202. Не жалейте ¥ и бронируйте угловой номер с видом. Он того стоит. Гинза и все магазины рядом. Метро рядом, JR линия рядом. Я в восторге. Завтрак прекрасен. Уровень отеля тоже соответствует LHW. Не понимаю почему они до сих пор не прошли его сертификацию. Это 5 звезд без нареканий. 10 из 10. В следующий раз только сюда.

Location is fantastic and super convenient. Literally atop the Ginza station. Lots to eat and shop within a 5min walking radius.

It was hard to get a cab and there's no parking if you drive.

We recently completed a three week trip around Japan and stayed at the Gate Hotel on our last two nights in Japan. This well priced hotel was located in the heart of the Ginza district. They provided a Luxurious experience from the moment you walk into the lobby and are greeted by the friendly staff. The rooms have outstanding views of the surrounding neighbourhood. The hotel lobby is comfortable, with huge glass windows to enjoy the surrounding sights and you have access to a terrace outside the lobby or on the 13th floor where you can sit and enjoy a drink. Hotel features a lovely restaurant, which serves exquisite breakfast each day, and the room was comfortable quiet and well appointed. What a great way to wrap up a long pleasant journey, but the one that left us tired and thankful to have the opportunity rest well at the gate hotel

The Service, Food and Staff. Our experience from the time of walking in to when we left was awesome. No questions was to hard and you made us feel special. Many thanks Team.

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Large confortable rooms in a great location in Ginza. Very nice decorated lobby with a terrace. Very helpful staff.

Breakfast is limited, menu doesn’t change