Everything about this property is amazing best one I’ve ever stayed at my entire life

Nothing

I booked this stay due to the amenities in the room. Everything was provided to cook my own meals - all cookware , dishes and tabs for dishwasher. I liked that laundry was available in room ( pods included ). I also was pleased with the patio and furniture provided to enjoy the outdoors .

There really wasn’t anything that I didn’t like .

Veiw/ staff

Location

Location was good for getting around. Liked the fully equipped kitchen. Staff was friendly and the room was clean.

Security is a huge problem for all of the Solo suite rooms. We were surprised that the room doors are full panel glass. It was very difficult to get the number pad entry to cooperate. I have used them at other hotels and they open on the first try. When inside the room we went to use the second bolt (found in all hotels we have been in) and there wasn't one. We had a room on the first floor. Shortly after midnight, 2 people tried to enter our room. We yelled wrong room many times. They left and came back again 5 minutes later. We again yelled at them but they persisted for several minutes punching the number pad and trying the handle to enter. Police were called via cell phone as the hotel did not provide a land line phone in the room. I was shocked at this as not everyone has a cell phone. We were informed by police that it was likely homeless people.

Location was perfect for our purpose and was more cost effective than hotels in the same area; as well as allowing pets! This was huge for us. The pet supplement was reasonable and less than a kennel.

Mattress was hard and lumpy, but I suppose this is personal preference. Children staying in another room were loud and playing “nicky nicky nine door”; and at night there was really no one to “complain” to… and no adult supervision of the children.

I liked everything about it. It was spacious, it was ultra clean, had all the comfort of my own condo. The staff was very friendly and had free safe parking for my car and my pooch was well welcomed. Will def stay again if coming to Victoria.

If I had to say anything would be how far it is from city centre but with a vehicle you’re just fine.

I liked the location, cleanliness, and very easy to just call to get help. I loved having a balcony and having a fridge, stove, and dishwasher was amazing. Not sure how I missed this information in my booking, I would have planned meals better. We were super happy with the flooring instead of carpet as we did have our 97lb dog with us, he loved having his dog bed beside the balcony.

Way too much light coming in the main door, we had to use the sofa cushions as a barricade to the light, otherwise we would not have gotten any sleep

location was good, but breakfast not included in service

everything is satisfying