OKU Ibiza

Everything- chilled, luxe hotel with the best Ibiza vibes

Design, pool

Lovely calming vibe, staff were exceptionally helpful.

Nothing

Design of pool was lovely.

The staff were incredibly rude. Breakfast ended at 11 and I get that it ends but it was panic for the staff to hurry everyone and the food taken away while people were still at the stations. I get the times but never had that experience before The swimming pool ran out of sun loungers two days in a row. Which was disappointing but never had that before , not a single bed and there was a queue of hotel guests behind us. They were also shutting off the second family smaller pool - unsure why. The girl at the swimming my pool desk was incredibly rude. I was asking if we could wait on the couches until something came up and if the umbrella could be put up. A fair ask and I was being so patient - she was so rude and said to me that if I had a problem that she was only staff and speak to the manager. Her anger came out of nowhere for me as a customer who was happy to wait while the sun loungers. I did ask to speak to the manager as she really upset me. The manager apologised and was very kind and said her staff was sick. Everyone can have bad days but to be so incredibly rude it was actually really upsetting. This is an expensive hotel, I work hard and have customers myself and have never spoken to someone like that even if I wanted to. Reception staff were lovely and the concierge . Def better hotels on the island .