The location was perfect. Hotel was easy to find.

Not a lot of space for clothes to be put if staying for a while.

Very friendly English speaking staff. Brunch buffet was excellent. On site convenience stores very useful. Very clean. Friendly helpful housekeeping. Revo Brewing on the first floor was great for dinner. Typhoon Lan messed up our onward travel plans and we had no difficulty extending our stay another night.

Standard rooms are too small unless you're a couple that doesn't mind snuggling. For a father and adult son, we needed to upgrade our room. They charge extra to use the pool. Coin laundry dryers are very slow, even with a freshly cleaned lint filter, it takes almost 2 hours to dry a load. Pro tip: there's a 24 hour laundromat about 10 minutes walk away that has bigger and faster machines.

Amazing location. The amenities in the room were brilliant.

Peak times for using the elevators were somewhat annoying

For the size of this hotel, there's not enough washing and drying machines. The laundry space is way too small

きれい

Room is small.

The lobby and other premises are gorgeous. The breakfast was delicious and had a large variety of food and drinks. The room is clean, comfortable, and the bathroom is very nice and well equipped. The hotel also has a spa and two convenience stores inside. The location is also excellent: It is near the Yokohama bay and other popular locations, while also being just next to a metro station from where you can reach most of the city and also of Tokyo.

The only issues I had where really minor: The single rooms are a bit small and there are not many places where you can unpack your stuff. The double-sized bed takes most of the space, and you have to go through it to open the curtains and/or see the window.

Felt luxurious! Beds were comfy. View was incredible and everything was super clean

It was great! Location was nice people were friendly. I would highly recommend this hotel to future travelers. Excellent value for the money.

Fairly cheap hotel. Convenient for port. Within walking distance of many attractions.

Room was noisy as it was next to vending machine and lifts (we had asked for a quiet room). Don't like the step up into the bathroom as you can trip up in the night. Rooms are extremely small and difficult to navigate with suitcases.

The bathing facility was spacious and really nice! Not an actual onsen, but next best thing.

A very long wait to check in. But understand it was a busy weekend. In

friendly staff.

nothing

Great location. The overall facilities are great and they have everything there.

The person who checked me in wasn't very helpful. It is a big venue. There are two sets of lifts. It would be easy to assume that they went to the same floors but they don't. One of the other staff members saw us looking a bit lost and very politely directed us to the right lift. The room although very small was very clean but the hallways all needed a good vacuum.

the view was spectacular and the food was good. very accessible location to all the city attractions in Yokohama.

checking in took almost an hour as the lines were long even though there were 5-6 check in booths. the rooms were more cramped than in the pictures.there was only space for one person to walk in , and when we got checked in they had just cleaned the room but left dirty change of sheets on the bed.maybe the cleaning staff forgot about it.and the carpets were but dirty with food from the earlier party.

Public bath

room size

The hotel was nice and located near several tourist spots. The hotel had laundry services and a currency exchange machine.

I wanted a companion to join me for a few days and this required a room upgrade of some sort even though the room I reserved already had a bed large enough for two people. The new room had the same bed but was still small and only had pillows and towels and other amenities for one person. We had to request additional when she arrived. The bed wasn't very comfortable.