Hotel fitted out to very high standards. Room was large and very spacious. Bathroom fittings were high quality

Reception / check in on 2nd level. Breakfast was served and only offered choice of 4 menus. Restricted to yoghurt only available on the Continental but not on the American menu.

We love the area

All good.

modern styling

nothing

very beautiful

Extremly satisfied with the hotel. We to the other Intercontinental and there were kind enough to send a car to pick us up! the room is fantastic big and well decorated with a beautiful vue on the Pier. it’s next to the Marine walk with plenty of shops and restaurants.

I will like to have a pool on the hotel

The location is great

location

The staff and location are top notch. The food and drinks were great as well.

A little high priced for food and drinks, but it was delicious.

Great facilities, great location

No blackout curtain in the room! Bright in the room at night, bad for light sleepers, the only disappoint.

Near red brick shopping plaza

Customer should have an option to access their own car at anytime. Maybe employees can ask customers if they want hotel service or manage their cars by themselves at hotel parking. Due to Covid 19, some customers might not prefer hotel employees driving their cars.

Location, cleanliness, room layout and view

An amazing view of Minatomirai & the bay! 😍😍Definitely going back! Oh & the birthday cake was delicious!

location and staff

there was an issue with the birthday dinner…

It was very beautiful vacation and we enjoyed every minutes in the hotel, the staff was very friendly and helpful. the view from the room is so beautiful, and the location is very good near to the station, marine, mall.... and many attractions. for especial occasion it is the perfect hotel.