Staff and facilities are absolutely amazing. The level of hospitality that was provided was like no other.

The hotel is new and comfortable. The room was quite large, beds were also comfortable, we slept very well. Air condition works perfectly, it cools the room but does not make any noise and you do not get cold. The swimming pool looked clean. Location is also convenient in Yokohama.

The staff was everywhere and they did not let you do anything or go anywhere without them. I understand this is the hotel’s policy and is supposed to be helpful, but in fact it is not. Sometimes we felt overwhelemed and not comfortable, e.g. in the locker room in spa area, we would prefer more privacy. Additionally, when we got back to the room in the evening our clothes as well as the bed were a little wet. I do not know why because we left the AC working so the air should be dry. But as we stayed for 2 nights only it was not a major problem.

the staff are smilling and very kind.they assist well.and ambiance and location is very good.

the bath room baththub

Ideal location between the Yokohama station and the ocean. Great room with high comfort. Several breakfast facilities in the hotel. They are all great (Buffet, traditional, Italian; I missed the in-room option). Different styles but I loved them all. The gym, pool, onsen was super. I used it a lot.

It is expensive but we have for our money.

Everything in the place was 5-star staff was wondering. I would stay there again. I would recommend the hotel to everyone. The food was excellent. All of the staff was wonderful and respectful. Very helpful as well. The bathtub. In my room was large enough for me to lie down comfortably I'm 6 foot 6 inch

There was nothing I didn't like about this place it was wonderful.