幫忙收郵寄貨物、有符合要求提供靠電梯較近的房間、協助運送行李到房間、客房服務餐點好吃。 沐浴乳好用，但是不是日本買不到？

飯店外招牌或指示不清楚，第一天找地點找比較久。 便利商店有點距離，行動不便不方便走樓梯的人就困難走達最近的便利商店。

ホスピタリティがよい

なし

the comfort and convenience

We were traveling to the Hokuriku area for about ten days and stopped in Yokohama before proceeding on to Asakusa for our the next leg of our 3-week itinerary. I arranged to stay at this hotel to rest in western comfort. Large rooms and western hospitality. Plus, all of our large suitcases were shipped from our Tokyo Station hotel in the beginning of our trip, to this hotel so that we could change out the clothes and souvenirs from our Hokuriku region itinerary with clothes appropriate for the next part of our itinerary. This hotel is conveniently located with a major train hub in Yokohama. We met up with friends who live near Yokohama and had the most amazing 6-course Chinese lunch in our own private room at this hotel. Exceptionally prepared Chinese courses that I have not tasted before. I would say it’s almost like the kaiseki of Chinese art of cooking. The hotel staff is well trained and courteous. They helped us ship our pieces of luggage to the last hotel stay of our itinerary before we moved on to the next part of our itinerary.

I would have liked to see a visible concierge in the lobby area. The front desk staff seemed to be busy most of the time. The Yokohama area has changed considerably since I was there last and I found it difficult to get my bearings around the hotel location. Perhaps an interactive map would have helped either in the lobby or in the rooms.

接遇が全般的によかった。 横浜駅からのアクセスがベスト。

ブッフェの朝食の内容、種類が今一つだった。原材料費の高騰の影響をモロに受けている印象だった。

心地よいベットで快適に眠れた。

バスとトイレが一緒だった。

Very quiet. Room was comfortable and clean Very close to train station for daily commute. Close to lots of places to eat. Shopping close by. Staff very pleasant.

Nothing

I like it very much