Still waiting on resolution from property manager

Still waiting on resolution from property manager

House was clean, updated and in a quiet neighborhood close to Costco and Walmart a plus. Kitchen was very nice. Backyard needs little work has a nice sitting area but no patio table and chairs. Overall the house was very nice and perfect for an extended stay and not too far out of town.

House was clean, updated and in a quiet neighborhood close to Costco and Walmart a plus. Kitchen was very nice. Backyard needs little work has a nice sitting area but no patio table and chairs. Overall the house was very nice and perfect for an extended stay and not too far out of town.

Had a couple quick questions for the owner before the stay. They were responsive and helpful. The place looks just like the pictures show, and everything went great.

Had a couple quick questions for the owner before the stay. They were responsive and helpful. The place looks just like the pictures show, and everything went great.

Very clean, comfortable and modern family home

Nice quiet neighborhood and great place to stay when visiting this area. The owner was quick to respond and flexible with my requests. I'd definitely stay here again.

We came out to CA for a family funeral and had a very rough beginning to our stay! After flying across the country and arriving very late (2 am, but 5 am east coast time) we got to the house to find none of the beds made. The dirty blankets and sheets were in heaps on the beds, the floors were dirty, the bathrooms weren’t cleaned, and there were no clean towels. The house had not been cleaned at all since the last guests. We were exhausted but had to change all the beds in order to get some sleep and start laundry so we could have clean towels and blankets for the morning. That also meant we all froze the first night since we didn’t have any clean blankets. If that wasn’t bad enough, my step dad sat on the master bed and all the slats (which supported the mattress) fell to the floor. We tried fixing them so they could sleep on the bed but the mattress still sagged by the morning since the slats didn’t stay in place. The toilet paper holder was also broken. There wasn’t an iron like the listing stated (which we needed to iron our clothes to attend the funeral), and there wasn’t a hot tub, which was also on the listing. The bedrooms are sparse so all our belongings had to go on the floor. I called Alfonso the next morning and he did send a cleaning lady out pretty quickly. A guy also came who fixed the bed and toilet paper holder, but having cleaners there as we were trying to get ready and have lunch wasn’t ideal. He did have an iron dropped off after I called again, but of course we didn’t get it until well after the funeral. He also got snippy when I asked for the WiFi info saying it was on the site, which took looking at several times to find. He definitely tried to remedy all the problems, so the rest of our stay was more comfortable and he did refund us for the cost of one night, but just not the best experience!

Good location. Glad to have Netfilx. Three bedrooms served us well. Ability to do laundry was a plus.

Very nice and comfortable house with all equipment you need. We would stay again anytime. Very tidy/clean house and quiet area/neighbourhood. It was a perfect stay. Communication with the homeowner was great.

Very nice and comfortable house with all equipment you need. We would stay again anytime. Very tidy/clean house and quiet area/neighbourhood. It was a perfect stay. Communication with the homeowner was great.

This place was amazing! Alfonso made it super easy to check in and out. We felt right at home. Beds were super comfy and the whole place was super clean. Went for a wedding and a mother’s day getaway. We travelled with our 2 year old who does not do well with hotels. He felt right at home also and made for a great stay.