El horario del desayuno, empieza muy tarde, no lo pude usar ya era hora de mi vuelo.

Buen desayuno,buena ubicación.

Iluminación baño y dormitorio...escaleras extensas y ruidosa en pieza.

Ontbijt niet geweldig i.v.m. de prijs. Wij ontbijten liever buiten daarom geen gebruik meer van gemaakt.

Bij aankomst in onze kamer rolde het stof van de trap, heb ik zelf maar schoon gemaakt. De dag voor vertrek is geen roomservice geweest, terwijl het 34 graden was en je wel twee keer op een dag je handdoeken gebruikt. Ook geen flesjes water in de koelkast.

Very good position in San Telmo which is very lively. Restaurant downstairs is excellent and breakfast was great, choice of sweet and savoury, eggs, coffee top ups etc, all served at your table. Rooms are quite unusual but big bed was comfortable and outside courtyard a lovely place to sit.

Rooms could do with a little bit of maintenance

La comodidad de acceso al restaurant

Las habitaciones muy austeras en la decoración.

La proximidad con el Restaurante

El trámite de check in resulta incómodo

Very easy check in/out, friendly staff, great and safe location in the touristy part of San Telmo. Lovely internal courtyard, perfect for relaxing from the busy city outside.

The floor in the room could have been cleaned better.

amplias.

relación restaurante y osteria

La Ubicación y el desayuno

No era del todo acogedor

The place was nice and clean. Everything was working inside the room.

Everything was great.

N/A

No good phone service , no one speaks English

Superb location, right in the middle of all the action in Sant Telmo Neighborhood. Wonderfull restaurant downstairs. Excellent service by one staff member when we left by helping us getting an Uber to the airport.

Most staff did not speak any English, overall maintenance and cleaning is poor (cleaning did not make our bed, floor is sagging, etc.

I liked the room rate, size of the room cleanliness and overall comfort! The overall design of the lobby area and courtyard is nice.

The WiFi network connection was not good at all. There is no elevator so you have to carry your luggage up an extremely steep staircase. No kettle or beverages in the room just an empty fridge. There was no one at reception to assist with queries. Entertainment was primarily in Spanish

Great location, reasonable breakfast though was charged for an extra coffee.

Plumbing in the room falling apart, shower was not much better than a light drizzle and at best warm. Pillows terrible and no cover on a grubby doona

Very friendly staff and good location.

I pointed out details to receptionist and she said she would pass them to management to fix what needed to be fixed. Night table needed repair. it was tilting to a side unable to hold an object. There were no universal electric outlets by desk area. inconvenient to work. Internet stopped working. Empty kitchenette area without even an electric kettle. Not enough natural light. Poor lighting. Biggest issue was continuous noise pollution. I suggest not to stay in the rooms right below mechanical rooms. mine was number 7. I could not sleep well. This hotel is not at the level to be included in the Luxury Hotels Guide. That is a mistake. It needs maintenance and redoing certain things with more common sense like the way they placed bathroom fixtures. You cannot open door all the way. Room was dark, walls painted brown in addition to poor lighting. The one cool thing was the photo mural on the ceiling. The staff at the restaurant helps with the rooms and they were very kind.

Great room, amazing shower and very comfortable

the staff were quite unprofessional and unhelpful. there is no reception and it depends on the bar staff.

Great location and large space in deluxe loft.

Such a beautiful old building. We had the suite, which was so lovely. Had two patios and doors open to the outside.

Wifi difficult in the room, but always available in the lovely tapas bar downstairs

10% discount on restaurant downstairs for guests. Great location in San Telmo Very quiet. No street noise

The room was not cleaned when we arrived from last guest, probably just an oversight. The cleaners came in quickly to rectify while we waited in the restaurant downstairs. Small thin towels Shower glass not been cleaned in months, you could not see through the cloudy soapy scum Shower doesn’t drain properly so you stand in a shallow pool of water. Lumpy pillows, squeaky mattress, squeaky stairs. Kitchen is only small fridge and sink

The hotel and restaurant combination works.

The vey bare rooms have nothing in them. Bare minimum. The cost is high considering the environment. The restaurant is very expensive and the food not the best. The hotel needs some TLC and the rooms are not sound proof.

Big rooms. lots of character, good shower.

Will be especially nice once the roof space is open.

great location. the staff in the restaurant below/attached was excellent.

Location is good, just next to San Telmo and well connected public transport wise

Room was tired and it was more "style over susbtance". Totally get that it is not a full service hotel but the minimum would be for the toilet to have a sufficiently powerful flush, for the blinds (and given the height of the windows these are necessary) to actually exist (roller was there but not blind attached to the roller) and for the Aircon not to make so much noise that it is impossible to sleep when it is on. Also, staff was really unhelpful. I just asked for them to pop a few postcards in a letter box because I was short on time (cards were stamped and all) and the response was: that is not a service we offer. Frankly it would be an "easy win" to do it.

Unique, classic architecture, quiet neighborhood, great walking distance to Mercado and sites. Incredible staff and excellent restaurant on site.

bedroom pillows