Absolutely loved it. The entire place is rich in history, culture and royalty. Loved their food. Staff were very well behaved.

The location of this hotel is not very convenient. New market and other popular places of kolkata are a bit far from this place.

I thoroughly enjoyed my stay at the hotel. The hospitality was exceptional and the ambiance of the property was delightful. I particularly enjoyed the Kolkata delights that they offered complimentary.

I have no complaints. Everything was flawless.

The service especially given by Suparna at reception was brilliant! The food at the restaurant, cleanliness and pool are all great!

NA

NA

Great choice of cuisine and attentive staff. Good interaction with Chef for local cuisine and specialities

A bit more about the history of such haveli's ! there was a book, but a narrative from the staff would have helped better

The ambience, location, facilities everything is topnotch

The in-room dining food was steep. Quite expensive compared to the room price.

The heritage style bringing the aesthetic touch with modernity!

It was pristine nothing to be disliked!

Good hospitality and hygiene

Suite has no dividing door

Location excellent, it is really a wonder how such a beautiful property is there in the midst of all the hustle of Kolkata and you still not feel the chaos outside

Nothing not to like.

It was my best stay till date. Staff was excellent, clean interior, exceptional service everything was just perfect. Worth every penny. Made my visit memorial. Thank you!

Na

Liked the hosting attitude ...loved the sous chef biswarup...very humble and down to earth and shared some beautiful and intriguing incidents of his work life in the property and made us seek another excuse in future for staycation.overall it's a sweet and royal stay.....

The stopped watch inside the room 310...it's a personal suggestion to the management don't ever keep a stopped watch or non working watch inside any space ..it's not good ..

All your staff gave us their best service. Overall hotel setting. Rooms decoration and size.

The service and the hospitality was the best. I highly recommend for your stay.

Ambience and stay

Hi team, I am writing to express my disappointment with the experience I had during my recent stay at your establishment. As a paying customer, I expected to receive a certain level of service and unfortunately, my expectations were not met. I would like to bring to your attention the issue I faced during my stay at your hotel. Our personal details was shared to third party which was unexpected from a renowned hotel group like Taj. As a customer, I expect that my personal details should not be shared to anyone without my consent. This privacy breach is unexpected from your group. I am not sure who or how those informations are leaked, but someone called on this number ......... and shared my booking details with him. I urge you to look at this issue at the earliest and report against the person who has shared those details.

-Designed to give a nice feel of a bygone era -Good restaurant with decent options and good breakfast -Quiet

-A staff member entered the room with his own key before checkout was complete, even while the room was still occupied, giving rise to privacy/safety concerns.

Breakfast was excellent and all the staff were very helpful

Nothing

The hotel is built using a heritage property and that shows. It does not have too much of anything but everything is very elegant. The pool and area around is small but thats understandable. The Taj attention to details shows .

The concierge/ help can be better . The front desk area is small so if even 2 people are there the wait is long and so you dont end up getting enough time to ask questions or get help.

Ambiance & staff behaviour abd overall things are too good and very comfortably stay....

Very very confort zone for one day staycation...