We did not see a single staff member on our stay and also no one come to clean that property for all those days

No cleaning at all ridicules 3 time rang on the number for cleaning but didn't come for cleaning

items within the flat to use, such as hairdryer, and food stuff like biscuits & cereal.

the double bed was the most uncomfortable bed I’ve ever slept in and the window coverings (blinds) were not sufficient and let in lots of light at sunrise. Hallway carpet was in poor condition and stained.

nothing to like. hosts are scamming, hostile & rude

the hosts

We booked the apartment that the review is headlined for but actually stayed in another property, not far away, because of work going on in the original place. Explanation and directions were all go and probably ended up as a better stay for us.

easy to get to, satnav good directions with post code only needed for overnight stay as was working on site at boughton house and needed decent bed, decent shower and low noise neighbrehood.

not sure the difficult parking situation was mentioned, or that the room was upstairs. both of wich would be difficult for folk less mobile than me. MAJOR CONCERN ... front door key box ok. room key pad took 12/15 goes for it to click and open. checked that i had the right code had been given 374. the c button did not seem to click after every failed attempt. when it did work it had made a different loud click. was slightly worrying when trying to get into room late/after midnight. also tried the code when the door was open, often took more than one try to get it to function. the unit may need looking at/oiling! I had to leave in a hurry ... if i have left anything behind .... if you are able to post. 20 witton court stenson fields derby de24 3hx ... i will re-imburse for postage, thanks.

Clean Well stocked kitchen Quiet location, convenient for our needs and walking distance to local facilities

The front door lock needs servicing , needed several attempts to open or close it Living room a little sparse. Despite it being non smoking, stale smoke odour evident on arrival

This absolutely DISCUSTING experience!!!!! I booked this place 2 months prior the event I was attending in Kettering - Foot Health 2022. My payment was taken few days before my arrival. I also did receive message, saying that keylock code will be received on the day of arrival. I did travel on the train from London, so in the morning I didnot check my e-mail for code. At around 5pm I did arrive to address and start looking for my code. I could not find it, therefore I rang the number which was given in my confirmation letter. The host I spoken to was at first surprised for my call and within the seconds she told me that she will call me back in 5 min and rushed to put the phone down. 10 min past and I didnot received a phone call back. So I rang, and rang and rang..... finally she decided to call me back and to notify me that apartment was double booked!!!! To say that I was shocked... no I was fuming, devastated and and just about to burst in tears!!! She told to me to look for a hotel!! That was end of story. After that I tried to call 5 hotels in Kettering, they ALL where fully booked!! I was desperate to find a roof over my head for the night. I was left on the streets in the night time by this person!!!! I would NOT advice this host. And wouldn't recommend to stay here, because you might end upin same situation like me.

I was left on the street in the city where all hotels were fully booked!!!

It felt like my own home😊