The staff was great .. they all helped with getting us set up and letting us know what was good to eat nearby !

updated

with no carpet in the rooms I felt it echoes more and noise traveled from the hallways and adjacent rooms.

Quiet

Shower glass wasn't clean

Quiet

Shower glass wasn't clean...

Everything was excellent. Our adventures were within a short distance and all was perfect..

Nothing

the towels

the service, the room, check in was 4pm. We got there at 7pm, the room wasn't ready. We reserved a king room. He said it'd be ready in 30 minutes. We had a concert to attend and said we'd be back later.We got back at 11pm and were told they were sold out. the only room available was a dbl queen. That's not what I reserved and not what I was told would be ready. I wasn't allowed to cancel without being charged for the room so we basically had no choice but to stay in a room that we didn't want. The staff was rude on top of it. They said we weren't garenteed a king room because we booked through a third party. I stated that the man we spoke to earlier was the one who said we could have our king room in 30 minutes and she stated well he's not here now so you'll have to take this one. Also during all this they had given us a room earlier. When we went to the room it was already occupied. How embarassing! Later when we came back they also tried to give us a different room, this one wasn't cleaned. After checking out I also noticed that they billed me for a room I didn't stay in and it was at a cheaper price than what I already paid. My room was pre paid for and now if someone else trashed it I won't get my deposit back! Absolutely horrible experience!!!!

Friendly staff, clean, and comfortable bed

No continental breakfast

Waited 3 hours after check in to get a room. Finally We checked in and found our first room dirty. Got another room and that was dirty as well. Ended up waiting another 2 hours to get a room. The pool was dirty with green algae and other objects on the bottom of the pool. I will never return or recommend this hotel to anyone. Worst hotel I have ever stayed in.

Friendly staff, nice clean rooms

Very convenient good location

Nothing

Conveniently located and comfortable

The cost of everything seemed pretty high, parking fee and no continental breakfast.

Friendly staff and close to venue for walking distance

Trash/old food and cups left in room as it made me question the cleanliness and for 310$ for one nite....I expected more

Breakfast was great but would have been nice if covered with hotel cost.

Better parking situation.

The guy at the check-in desk was super friendly and helpful. The room was gorgeous and had a sleek modern vibe. The bed was super comfortable and all of the facilities were in good working order. The lobby of the hotel is beautiful and the bar in the lobby looks very inviting.

Modern yet so comfortable

N/A

It was a great location and I liked the fact that they had us swimming pool

It's unfortunate that breakfast was not included. The price for the breakfast we ordered I felt was a little bit high but the food was good

location

extra fee for parking

clean

n/a

Great location! Restaurant and theatre were within walking distance. Riverwalk was great too.

Room could have better sound proofing; I could here noise from adjacent rooms (above and next door).

location

The pool was freezing and the pool room hadn’t been cleaned in some time.