Size of the room and bathroom were fine.

Noise levels; walls so thin you can hear conversation in neighbouring room. Service whilst polite wasn’t warm or welcoming. Felt like guests were a mild irritation rather than the main focus of the business.

The breakfast was really good. Everywhere was clean.

I thought that it was in the actual centre.

Very comfortable room and a lovely location at a reasonable price for two

Can’t say anything negative m, it was a lovely stay

Every thing was very good.

Only problem for my wife and I the location, to get to the town centre it is all up a very steep hill.

Excellent freshly cooked breakfast outstanding service

The location was stunning

Difficult to find especially in the dark Room was enough. Contained everything needed and clean

All food was good and served by pleasant people.

The room was very disappointing. Hotel was entirely empty yet we were shown to a mediocre room on top attic floor. There was no shower . The pillows were lumpy . We felt the room was overpriced at 120. We felt the room was worth about 80. On leaving the bill was incorrect as it had a charge for a room upgrade which clearly was not the case. They did remove the charge.

We love Ludlow and have stayed at the Cliffe on many occasions. We usually dine in the hotel but had another engagement in the town this time. The staff are always v helpful and friendly. I never consider staying anywhere else.

Nothing.

Breakfast was excellent and service very good.

The starters and main courses of the evening meals were poor. Some of the food was very salty and portions were small. Expensive for what it was. Wish there was a lift and more comfortable chairs in lounge.

Very clean, excellent breakfast and ample off street parking.

N/A

Lovely location. Very good food both dinner and breakfast.

I have stayed at this hotel some years ago and would say the breakfasts were better then, in that you could serve yourself to what you wanted. Location is superb which is why I chose it.

Set in a good location

Staff try very hard but the hotel does need a bit of a decoration

Not much

Old fashioned, photos were misleading Food average

Spotlessly clean, beautiful location

The lack of a bar during the evening, once dinner service had finished the bar closed which was inconvenient as the hotel is quite a walk out of town down a very dark lane

Good location with easy acess to town and easy parking

The public areas were not comfortable. The staff ,though efficient , were cold. All of the decor needs upgrading . No access to any staff or facilities after 10pm which is very early .

Breakfast great. Smoked haddock and scrambled eggs, my favourite. All the rest good as well. Lovely comfy room. Toiletries, tea,coffee etc. Bed v comfortable

Maybe iron & board?? Otherwise nothing

Location, immaculately clean, food really good and very pleasant staff

There was no small fridge in the room or the corridor to put fruit or drinks or dog food in, especially in the exceptionally hot weather

Great location, comfortable room, friendly staff and tasty food

Excellent location, lovely food, pleasant staff, comfortable rooms.

Didnt have it

The room was dirty and the bathroom was too stains on wall in bathroom also poo still in toilet still dusty in bedroom and a hair on window sill

Great location, easy walk into Ludlow. All staff were efficient and friendly. The food was fabulous.

Good location, easy walking distance to centre of Ludlow.

Restaurant expensive and food a bit bland. Plenty of good restaurants in the town. Standard rooms are quite small. Description on Booking.com seems to suggest that rooms aren't en suite, which they are.

Breakfast was ok location was great evening meal was a taster menu that was nice would of preferred a menu

We booked late in the day and the only down side was the room over looked the extraction units on the flat roof below our window there for if we opened the windows well they weee cooking we were overwhelmed with the smell of cooking but I will say the room was ok