Friendly staff and clean rooms

it was a very good stay everyone was great. great staff

very much

open property with a unbelievable view to the ocean

loved everything

excellent location right on the beach fabulous very large hot tub large pool good food at restaurants waiters try hard to please

very loud music playing in foyer so difficult to fall asleep. kids playing soccer game in courtyard outside room cheering loudly which also made it difficult to stay asleep

The beach the pool.jacuzzie

The server at the lower part of the beach. Very rude person. Told us that we couldn't sit next to the bench.told in a un professional maner.that we needed to buy something.he pressured us.i told him we're gust at the hotel.but still .didn't fix the situation. We had to move.felt very uncomfortable .didn't feel like we belonged there.if you like to talk to me my name is victor zendejas. Stayed therefor 4 nights.never has this happened to me .hope you fix this.we would love to come back.thank you

The hotel is comfortable, clean and good location

The rooms are quite small and old fashioned

Everything! staff, location, rooms all in all the stay was excellent

Don’t have any complaints

it was clean, nice rooms

the staff all have different answers to questions, as if not everyone knows the hotels policy. they also put me in a situation that they could have easily fixed but chose not to. i decided to only spend one night & went to another hotel. the drivers the hotel selected over charged me thinking i don’t know how to do simple math w| the exchange rate & even after all of that i asked them to change my usd to mxn peso

Hotel is acceptable, but service was terrible

The hotel had an event that played very loud music until 1.00am in the morning. When we asked to be moved to a quieter room, they charged us for an upgrade !!! Unfriendly and unhelpful front desk service that told us to speak to Booking as it wasn’t their problem.

location

all the added costs not included in the room costs.

nice location

rude personal !!! They put us pay almost 50% more than The booking price. They said to pay now and will find out what happaned. in The last day there was no response, reception personal was rude! never coming back here !!!

the room was nice

the cocktail service was not great.., I went to the pool with my kids and I waited long time ,no one stop by.., I went to the bar to get my drink..

Loved everything except the room had a slight mildew smell

Great location, great beach, and great food!