Live Aqua Cancun - Adults Only - All-Inclusive

Breakfast options were excellent with a wide variety of fresh international foods. Other restaurants were also good, with the highlights being the Italian and seafood restaurant. A daytime grill and taqueria rounded out some good food options. Staff was incredibly friendly and helpful. Room was lovely, clean, and spacious, with free daily snacks, refrigerator, and safe box. Reliable hot water and thermostat. Beautiful views of the pool area and ocean. Pool area itself was as nice as you would suspect. Adequate gym.

Nighttime entertainment options could've been more robust. As far I recall there's only one club/bar on the resort. It hosted a silent party one night and a regular party the next. They also provided one evening show (a circus show that I wound up missing). On the flipside, the resort is about a 10-minute walk from another nightclub that was pretty hoppin, if that's your jam. And of course, "all-inclusive" really means "all-inclusive, except for...." That is to be expected. Just be prepared to pack some extra cash if you want to rent a cabana or make reservations at the premium steakhouse.

The staff was welcoming

The food selection could have been better

Nice size: not so big that you’re spending half the day going from place to place. The pools were nice and not crowded. The property is not a party zone: there was some background music but you could hold a conversation and, most importantly, relax. The staff was extremely helpful with everything. You couldn’t do better

Nothing

Very clean room service was fast was great my problem with the reservation was not resolved and they’re 24 hour service failed me.

I had a booking problem. I booked the hotel over 10 months ago and I was under the impression it was a room for two which when I got there, I didn’t think it was a problem, but when I contact booking, I was on hold for over an hour and the phone call went blank after a whole day of traveling. I basically ended up paying double just to get checked into my room I called the next day after we got some rest, but they said they couldn’t do anything because of the fact we were already checked in. I don’t know if it’s necessarily bookings problem, but it was impossible to get a hold of Them, but I wouldn’t have believed that I would’ve had a paid twice as much