PARKROYAL Penang Resort

Comfortable, clean

Monkeys

Pure hospitality ! From arrival to departure, the staff were all superb

Comfortable adjoining rooms for our family. Fabulous buffet breakfast. Convenient location. Nice pool area and beach views. Enjoyed the sunset beach walks.

Facilities okay,

1. Staff change my room without inform me 2. Staff not so friendly even not so many people to attend at that time, from receptionist during check in, staff incharge for parking which i just ask where is the room, staff didnt reply nicely and instruct us to lift that at the end of the building, without inform there is main lift. 3. Kids club have to wear socks, but they didnt sell the socks, so for those who forget to bring the socks cannot enjoy the facilities, so bad this 4. My room got balcony, so when people from upper room hang the wet cloth, the water will drop at my balcony, and the cloth fall at my balcony 5. Staff enter my room without permission, which i consider this is rude, especially what if my stuff missing, how can i know who enter my room ?? The receptionis give the reason bcs i didnt put the signange cannot enter the room, soo laousy this.. 6. Breakfast, variety but no taste at all, very poor taste, couldnt fina anything thats taste good other than cereal and fruit drinks.