the staff are very friendly, the room is comfortable and the building looks nice and have a serene surrounding

the facilities are old and lack of maintenance, the beach is not so good compared to others

Breakfast okay

Worst hotel I ever stayed, the hotel floor was very wet and sticky when we first stepped in , 1 night after that , it is full of water everywhere ( not worth $200 for that ) we order in room food , but no bottle opener , have to call them a lot times for that , after 30 mins. Have to call to get the hair dryer too. Water in the bathtub is yellowish . I dare not to use .- photo attached And staff didn’t know their restaurant opening time too, we were told restaurants close at 1030pm , but then again it is actually close at 10pm . Food is not so yummy for the price given.

The pool and the view of the laguna

Far from everything and no free taxi provided by hotel

Loved everything about it especially the staff who were very kind and friendly. The place for a quiet beach stay away from the madding crowd of Patong ( if you’re not into nightlife)

The shower was slow to drain water . Probably choked cos it also smelled a little funky. We just didn’t use it much and used the bathtub instead so didn’t bother us. Only negative point.

the place is nice and quiet

activities in the resorts and facilitoes was less than expected

Staff are very kind and friendly. We could enjoy the light party at lobby at night;dancing with another tourists ,with good live music.Swimming pool is near by beach. Convenient store is in front of the hotel main gate. Children enjoyed Kids Activities.

Facilities seemed to be old. Beach was not so clean.

The hotel is as expected and as described, clean, quiet, the staff is very helpful. The Thai people are very nice, and welcoming the visitors to their country. The beach-side rooms have stunning view. The breakfast was excellent. The hotel offers many activities like feeding fish and Thai cooking class. I liked the food menu on the TV, and how easy it is to make an order using the smart TV.

The beach area needs to have some activities like jet ski, and others. The location of the hotel is far from the active area of Phuket. The transportation cost generally in Phuket is more expensive than in Bangkok, so that you spend more money for the transportation from/to the hotel.

the location and proximity to boat avenue

very poor breakfast. if you like Flies infused juices then you are at the right place. also don’t forget the fruits garnished with bugs with little hint of sourness. I ended up ordering breakfast to avoid going to the free breakfast that they have given us. the property is old and it shows. poorly renovated rooms. poor house keeping one time the floor was soaking wet after cleaning. if your looking for pool side service then good luck finding a waiter. they never come and never ask if you needed anything

Amazing for a family of 4 with young children and grandparents. We travel a lot and this was a perfect place for a relaxing family holiday that keeps the kids and parents entertained

The hotel is amazing. Great location and lovely staff.

Sometimes there were problems communicating due to language but it was always resolved.

All round experience was very good. Friendly staff, good F&B. Very comfortable room.

Nothing really

It is clean

The breakfast offerings could be better and more extensive.

Great property. Classy

We had a Premier Ocean Front room. Lovely view, peaceful and right on the seafront with a lot of subbed choice. Breakfast is good with plenty of choice. Staff are amazing and friendly.

Nothing.

amazing location comfortable rooms my kid got sick, had to change our plans. they offered us complimentary room for half day for kid to rest

Easy access to the beach. Big and comfortable beds and bathroom. Good dining options. Helpful and kind staff.

Some facilities are getting a bit outdated. The breakfast was too western for my taste, i was expecting more variety of asian food.

style of infrastructure, rooms,

too crowded, particularly the view of the sea on the beach was impeded by boots selling amenities !?!?

beach

overrated hotel

rooms are clean, location of the hotel is great lots of activities for kids restaurants selection is good

old sun-beds

The pool villa was well maintained and all hotel facilities were kids-friendly. My kids loved fish-feeding and the farm. All the restaurants provided a variety of high quality food. The beach was beautiful and we enjoyed the barbecue. All the staff including the drivers were friendly and professional.

Couldn’t find any fault.

Poorly maintained