Yam Suf by Isrotel Collection

Clean, room with balcony nice and there are lovely pools, delicious good food. Great diving centre on site.

Noisy as rooms not insulated so had difficulty sleeping from banging doors ( need to put on slow close mechanisms) and noisy people next door also above and below . Front desk staff sometimes unfriendly. Pool closes far too early as lifeguard off duty at 5. Sun shines until 9 so wasted hours when you could be swimming ….

exeptional food, breakfast and dinner were in a top dinning restaurants level, an amazing selection and quality. The staff was professional, kind and take care of any need and question with a smile and efficiency. Although the hotel was in full capacity, it was not feel like that, we had a space for ourselfs and enjoyed every minute.

My room was exceptionally clean. Strong WiFi connection Excellent range of soft & firm pillows. Welcome complimentary wine & water. Complimentary mini espresso maker Wonderful range of fresh, hot food for each meal time. Attentive and courteous staff. Strong floor management during busy meal times to promptly assist with seating.

Cleanliness of glasses at coffee maker No coffee available during meal times, unless purchased. 15 NIS for an espresso is expensive. Pedestrian gate to scuba dive centre were locked, had to climb over to get to the dive centre, risking injury. No option from Bookings.com to input discount voucher.

Room was clean. Breakfast was excellent. Dining room staff were helpful and courteous. Pool lovely.

Would like an earlier pool opening. During most of the day it is not possible to swim as it is full of kids. There is always a wait to get any service at reception. Our garden room (which was an upgrade) was close enough to the road to shake when the bulldozers were building outside. Fridge didn't work and the matter was not dealt with at the time. We left the complaint at reception, went out for the day and came back to find nothing had been done. So another request, a bit of a wait, and finally the fridge was replaced. Guests were smoking in the lounge (which was partly outside) but nevertheless not pleasant. As this happened on a couple of days running I assume the staff okayed it. The hotel was pretty full when we were there and breakfast was a noisy and fairly chaotic. Always a wait for coffee. Have to say that we have stayed at this hotel on quite a few occasions and have never found a cause for complaint before, so we were disappointed this time.