Great staff. Excellent location.

Nothing

Staff need a good training Zero service

Dishonesty of the from dest staff

The rooms were very attractive. The view towards Jaffa was beyond gorgeous. The breakfast was great. And the location, on the beach, was wonderful. The service was very good. I was happy with everything.

Nothing

position of the hotel

club level not value for money although staff there were very helpful and friendly pool bar/restaurant was closed and being refurbished- we should have been told about that before arrival

The best breakfast by far! Super super.

beautiful, clean and fresh

excellent location, attentive staff

rooms are small

Room had all amenities ,good view and hotel is close to many attractions.

the location and the room size

nothing

Everything! The location is ideal; near the fabulous promenade. Very safe area, even for solo women travelers. The facilities were wonderful! Everything is comfortable, shiny-clean, and spacious. Get the room with the front view of the Med. But the staff is the most amazing. From the moment of arrival, they were gracious and helpful. From the welcome glass of their special reserve wine, quite welcome after a long flight and late night arrival, to assistance throughout our visit. When I needed to change one of my tours, their concierge bent over backward to find a replacement. He even helped me download the local Gett app for calling for transportation all over Israel. The lobby bar was a great place to grab a light snack after a tiring day of sightseeing, especially during holy week when many restaurants were closed. Their hummus and pita make a great late night snack! The bar tenders are charming and attentive. The icing on the cake is when my sister left her cash and credit cards in the room safe. Just as she realized her mistake on our next stop in Egypt, we received an email saying they found some articles left in the safe. She was able to arrange with the security staff to return her articles. Everything was returned!

A larger balcony would have been nice but difficult to upgrade. Small chairs that would fit on the balcony would be nice.