Luxurious private

All fabulous

We liked how you go into the pool from the vanity room the bed was comfortable like how it was fully serviced.

Found it hard to get out of the pool unless you went back into the vanity room. The step was to high into the garden from the pool The fridge wasn't very cold no coffe pod machine. For the price I payed I expect one.

We loved this property. The purpose of our trip was to relax and do nothing and this property provided exactly that. We stayed in the deluxe villa which was super spacious with plenty of areas to lounge around. The pool was fantastic, lots of sun and so much private garden scenery to admire and enjoy all the natural wildlife. Everyone on the property was amazing and super friendly which made out time there that much better. We had breakfast included and there was ample variety made fresh for you every day. We also enjoyed the live music at the Tapas Bar to relax at during the evening. We also had high tea at the property too! Close walk to the beach (less than 5 minutes) and a free shuttle to the shopping center. Nearby walking distance to supermarket and other restaurants if you do no wish to eat at the accommodation.

The property is well located, and access to Canna Beach Club is definitely a plus. The private pool is quite big, and we also enjoyed the outdoor bed, which was a nice touch.

Unfortunately, we didn’t have the perfect experience, despite the very high price we paid for 9 nights (almost €3,000). Since we came directly from another 5-star resort in Ubud, we could easily compare the difference in quality. First of all, the main door knob fell off the very first time we tried to lock the door (though it was repaired quickly). The sliding doors to the pool and garden were almost stuck; my wife couldn’t open them at all, and even I had to struggle. They attempted to fix one in the first days without success, and only after 6 nights was one door properly repaired. During rain, water entered the bathroom beneath the glass wall. The furniture feels outdated and gives off a strange odor (including inside the wardrobe). The main wooden room door was also broken, even the staff sometimes struggled to close it properly. The garden walls show clear water infiltration damage, with sections falling apart and stained black. Breakfast was generally good, but not always exactly what we ordered. On the positive side, the staff were always kind and helpful, and we know it wasn’t their fault. However, overall, we don’t believe the experience was worth the money, considering the standard expected from a 5-star property.