Great staff, we had noise issues in our initial villa and the manager, Julian gladly moved us to another villa. He also sent us flowers, refreshments and gave us a free transport to our next location. Restaurant staff was also great. Villa is spacious, nice pool, nice bathroom and amenities. Room was clean and they also had a turn down service which was great. Again, I would give the staff top marks. The location of the resort is good, walking distance to Bali collection.

The property is relatively small, nothing much to explore or to spend the day. The villa is spacious but for the price, nothing really stands out. I booked another 7 star resort at more or less the same price so I wasn’t impressed. Only one restaurant! The menu is okish but you definitely cannot eat here everyday. Breakfast is ala carte (made to order) but had decent options. I understand this setup because they only have 32 villas but again, just one restaurant for the price was a let down. This is not a beach front property, but they will gladly drive you to their private beach area which is a 5 minute drive. Drinks and refreshments are available at the beach and it is attached to the public beach.

Overall, the property was clean, nicely decorated and the staff were friendly. The staff at the property were very friendly and greet guests when they see them passing by every time. This goes for the staff working at restaurant as well. Any housekeeping requests were taken care of promptly. Overall, our family enjoyed the stay in a villa at this property.

We received a couple bath towels that should be taken out of circulation due to stains. The villa we got needed some attention in terms of maintenance. Electrical line for swimming pool caused power outage to our villa during one night but taken care of within half an hour. A/C wouldn’t turn on in master bedroom and someone came and fixed it promptly as well.

Literally: EVERYTHING!!! PEOPLE, AND VERY SPECIALLY THE VILLA. GYM, AND BREAKFAST WERE EXCELLENT TOO.

I CAN'T FIND ANYTHING TO BE MENTIONED.

Beautiful grounds, clean and well maintained, quiet and private, villa facilities were excellent.

Staff were very friendly. My daughter was sick on our last night, one of the staff helped us with organising a doctor and even organised comfort food for her. Very thoughtful of him.

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Staff was super friendly, great service

The hotel staff truly stood out with their exceptional service, and our villa came complete with a private pool, adding an extra layer of luxury to our stay. This hotel exudes a serene and intimate ambiance, making it a perfect choice for those seeking a cozy getaway. We formed genuine connections with the staff members, and it was surprising to see even the senior hotel staff engaging in friendly conversations with us. Throughout our stay, the entire team wore welcoming smiles that brightened our experience.

While our overall experience at the hotel was exceptional, there is room for improvement when it comes to the dining options. The food, while decent, didn't quite match the high standards set by the staff and accommodation. However, it's worth mentioning that the attentive staff did their best to cater to our preferences, and with a few enhancements, this hotel could truly offer an all-around exceptional experience.

everything, felt like home. Definitely come back soon. Massage session on the villa, breakfast, the whole location