Hôtel Alba Saint-Malo Plage du Sillon

A really charming hotel on the seafront with lovely staff who make you feel very welcome. We spent two wonderful days in St Malo and especially enjoyed sitting on the terrace to watch the sunset

Excellent location and views from the room

The view from the breakfast room and terrace was magnificent, looking out to the beach and ocean. Able to meet for an afternoon drink was lovely. The coffee was the best brand for breakfast.

I found walking up a few flights of stairs was a little onerous with luggage but I’m sure someone would have assisted if asked.

Location was great

Parking diabolical don’t believe what they tell you! The young lady working the bar needs to get customer service skills, clearly doesn’t like the English, I watched her communicate with the French and then us english🤔 My wife was mortified with the way she basically threw our drinks on the table and the same when taking the order absolutely astounding manner! We wouldn’t use this hotel again purely because of her! she upset my wife and me and another English couple! I did manage to catch her unaware with a photo which I’ve uploaded! She needs to be trained in customer service or sacked she was completely unprofessional 😡literally cringeworthy.The two other older generation staff were lovely. Our view on to a back wall was disappointing and the smell in our room. If I had of known how steep the stairwell was I’d of not booked with them it’s extremely dangerous for an elder person very very steep. I’ve uploaded pictures. Definitely not worth the crazy price tag of €180 for one night.