L’emplacement

Le confort les lits inconfortables et le personnel que fait sûrement mine de ne pas comprendre nos revendications

Breakfast the limited choice collected from reception everyday was barely edible at times. This all had to be taken to room in plastic containers to be eaten. Cannot see how an alleged 4 star hotel does not have have a breakfast room

방이 나뉘어있던점, 화장실이 2개 인점, 조식이 테이크아웃으로 아침에 항상 준비되어 있던 점.

조식이 테이크아웃은 좋았으나 메뉴는 아쉬움. 컨벤션 센터까지 가는 셔틀은 좋았으나 저녁 셔틀이 너무 일찍 끝난게 아쉬움. 화장실 2개인건 좋은데 샤워실이 하나인것은 아쉬움. 방 싸이즈 대비 비용이 비쌈.

יש במלון הסעה למרכז כמה פעמים ביום וגם נוף מרהיב ביופיו וגם צןות מאוד נחמד

The room is so nice. The location is a little bit far from wan chai station but is it convenient to go.

The room number is too small and difficult to find .

Location

Overvalued old and small rooms.

Nothing

The room was very small . The AC wasn’t enough cold . The staff couldn’t understand my need . Location is far from shopping k malls and markets. Far from metro . Breakfast was very poor and served in the box . No any facilities like gym or swimming pool .

Price, shuttle bus

Desperately need maintenance, aircond not working properly, toilet leaking

Location

The general hotel wasn't very clean or well maintained. The room wasn't clean, I dropped my socks on the bathroom floor and when I picked them up, I also grabbed a handful of female hair. I was travelling alone, so it wasn't mine. In addition, while I was out, without putting the room service notice on the door. Someone entered my apartment to test the fire alarms, then proceeded to use the toilet afterwards. How'd I know this? Well, it was obvious. When approached staff, he was friendly and after checking CCTV confirmed that they entered my room. This was done without any notification and I had sensitive paperwork on the bed at the time too.

The property is very clean. The location is perfect.

N/A

excellent cleanliness in the room super clean bathrooms water in the room super good internet current converter

no comments everything was excellent

Good location for restaurants and bars.

The rooms are dated now. Stayed here a few times between 2010 and 2013 and the hotel was lovely then. Doesn’t seem like it’s kept up to date, modern or improved any. Bathroom was clean but needs a face lift. Mould and mildew present. Room was nice enough for the duration we were staying (1night), would have been disappointed had I been staying longer.

Big and value for money

Some staff not accommodating & not smiling. Little refurbishments would be nice

room is clean and near to some bus stops ,

far from MTR but there is a free shuttle bus right in the next hotel, so it’s good some staff in the reception are not respectful and kind enough, no patience in explaining locations and other stuff , they got easily irritated when you try to ask more questions.

Hotel is quiet and comfortable, we had a relaxing stay. There’s an outdoor patio on 5/F you can enjoy reading, and a shared microwave so you can reheat takeaway food. We enjoyed using the free shuttle bus service going to attractions in the Hong Kong Island. It’s thoughtful.

The check in time was 3 PM, and we did go to the hotel at 3 PM. We booked two rooms for 4 nights, and we requested that they are on the same floor. However, on the day that we arrived, we were told that if we want two rooms on the same floor, we would have to wait for at least an hour due to cleaning staff shortage. We, therefore, decided to stay on different floors, and we told the check in staff. However, we were told that the rooms were not both available, so the reception only gave us keycards for one room, and we were told to stay in that room and wait for another room to be ready? This incident was a total ridicule. Then, in one morning, I asked the reception to call a taxi for me. I was told to wait in the front of the hotel and get a taxi on my own. I waited for more than 15 mins in front of the hotel as the taxis were all with passengers, and I was late for my appointment. (The other guy did call a taxi for me the previous day.) When we booked the hotel, it did say that breakfast is available. It was actually available but in a box- just grab and go. In summary, would not come back. PS. the MTR is not in a walkable distance from the hotel, especially in late Spring- Summer.

The staff is really nice and breakfast is good.

Slow in refilling bottled water request

Queen size was requested but they have single bed

Just ok

The staff are very friendly, helpful, courteous, and professional, especially Kelvin and Sam. They made our stay at the hotel pleasant and enjoyable. The tram stop is one block away from the hotel and 3 stops to Sogo/Times Square. 10 minutes walk to Causeway Bay metro/Times Square. Hotel is in a quiet location, but close to various eateries at walking distance and lots of choices. Housekeeping is very efficient and service is prompt. Hotel will loan out umbrellas if it rains and provide free shuttle to Airport Express Line station, which is a plus. Will go back and stay at this hotel.

Not that I know of, but quite a bit of walking.

Location is excellent. With free shuttle service made it much convenience for us. The shuttle bus services is tip top. Very punctual and the ground staff is very helpful. The room is clean. Housekeeping👍