Atel Hotel Lasserhof

Room size and location

bathroom fan was loud however it was not a major issue

Easy walking distance to the old town and good facilities in the room.

Friendly and helpful staff, relaxed environment, clean and adequate facilities in the room. Easy access.

The location was really pretty close to the city center. Walking for maybe 8-10 minutes. The Salzburger restaurant across the street had really tasty burgers. The housekeeping did a great job.

The receptionist was not helpful. We needed direction about parking and we drove around for 2 hours trying to figure out where to park. There was a parking garage right across the street that we were able to use with a discount from the hotel. She never offered us the discount coupon until we talked to her the third time and were very frustrated. The room was clean and pretty comfortable. The only thing that was hard to deal with was it had an automatic light for the bathroom that turned on when you opened the door, so the person sleeping right next to the bathroom kept getting woken up whenever someone used the bathroom.

Very close to the train station, the palace and a lot of good restaurants.

Check in was slow, we were there during a heatwave and our room was cool enough but there was no where to get a bottle of water for blocks.