Cały pobyt był udany, pokój wygodny, zaopatrzony we wszystko czego potrzebowaliśmy. Jakość wyposażenia na najwyższym poziomie.

Nie podobała mi się jedynie troszkę reakcja Boya hotelowego. Ten pobyt był niespodzianką dla męża, który był całkowicie zdezorientowany i nie wiedział po co wchodzimy do hotelu. Pan, który do nas podszedł, wygląda raczej na zaniepokojonego i mało przyjaźnie nastawionego. Może to jedynie subiektywne wrażenie. Wieczorem inny pan był już czarujący i otwarty na wchodzących gości. Żałowałam również że nie było wystarczająco miejsca abyśmy mogli usiąść w kawiarni na dole. Dostępne było tylko jedno miejsce przy barze.

Piękny hotel z historią. Warto chociaż na jedną noc. Na przywitanie dostałyśmy upgrade pokoju co było bardzo miłe.

Location, history about that place, luxury, staff, fresh flowers, consierge

It was nothing to complain about it!

The location is exceptional, and the staff are very welcoming, and service was top quality

Clean, quite and location

Not having bigger swimming pool

Great Location Fabulous food & good staff

I would have liked a jacuzzi

Welcoming

Breakfast , beautiful flowers

The Hotel Bristol stands out because of its staff. Many 5* hotels offer analogous services, but without competent, helpful and attentive staff, the stay can be indifferent or unpleasant. This hotel is exceptional in the level of care and assistance it gives every guest, and I could not have had a nicer stay.

Loved everything about the room. Service and personnel excellent. We were not there long enough to experience what i'm sure is delicious food in your restaurant. Lobby and flowers exquisite, loved the orchids, especially the color scheme. The hotel certainly lived up to our expectations and more. Would love to have seen the suites (we had a classic room and it was amazing). Thank you for a truly lovely experience. Mary and Ian/USA

Unfortunately at the reception was very impolite guy who refused to make for me upgrade but it was my birthday and he was extremely rude!!! I’m very upset because I chose this hotel for my BD celebration. And such rude behavior for me is very disappointing!! Other hotels always are suggesting upgrades and are very nice if you are checking in in your birthday 😥

Attitude of personal at the reception (young blond Polish guy) Because of him I don’t want to come back in this hotel , it was very rude !!!

Helpfulness of staff. Feeling of luxury. Warmth of staff.

Nothing! SCAMMERS AND DIRTY HOTEL

I didn’t like anything. I came in the hotel, after 18 hours trip. They gave me a room on the second floor. When I came into the room, it was a TOTAL MESS. Empty bottles , dirty toilet, dirty bed. I call to the concierge and reception. They said they will do something about it. I went out from the room, because I was shocked, I went to eat to the restaurant, and when I came back after 3 hours, IT WAS STILL A MESS AND DIRT. No one even care!! So I call again to the reception. And, they said that they will give me a new “better room”. And guess what? No one help me to carry my luggage, the guy just came and gave me the new key. I was so tired, that I just wanted to take a shower. And guess what?? In the shower was a lot of BLACK hair, and it was in the bed as well. After I said this to the receptionist, they STILL DIDNT DO ANY REFUND AND CHARGE ME. What a shame! It’s not a hotel, it’s a total scam!!! Never will come back again

Perfectly located in the old town and walkable to all the tourist attractions. Room is quiet and comfortable. Beautiful breakfast area and lots of options.

The gym is quite small.

amazing breakfast, great spa

Very good location, nice rooms

The location is perfect, staff are very friendly and helpful probably located at the best spot in Warsaw. Overall very comfortable & well equipped rooms. I would stay here again.

Nothing

luxurious, perfect location.

absolutely nothing. everything was perfect. Staff went out of their way to accommodate us.

My wife want be to buy a madrass like the one we had :) Breakfast personale was really friendly and helpsom