Poor quality staff - no services at all and no support

Good beds

No slippers in the room

Clean, friendly staffs, everything works well in the room and outside facilities as well. Breakfast was also great with a lot of options of cold and warm foods as well as drinks Location is 10 minutes walk to train station

Spa area especially the pool is so small, 5 people in then it's already crowded I don't really like the design of the shower in my room where the glass divider covers only a half of the shower room's lenght so the water splash outside so it's wet in front of bathroom sink

Location, comfortable beds, good breakfast

Great location. Comfortable room. Friendly and gracious staff.

Nothing

I like everything in this time. all perfect for me.

nothing

Great location for exhibition center (just across the road) also a straight run and not a very high taxi cost from the airport. The staff were excellent and the room was very comfortable and the bathroom was huge.

Only thing I could have done with as a business traveler was a desk in the room!

Everything was just great apart from the sofa bed which was not comfortable at all. I think is the only point to be improved. Amazing staff, comfortable bed. Nice breakfast. Swimming pool is small but we could enjoy anyway. Super recommend.

Sofa bed

The breakfast was delicious, great service!

Good location, very good staff.

Price seems quite high relatively speaking.

the only good thing about this hotel is helpful staff.

Do not stay at this hotel. The standards of this place are closer to 3-star hotel, everything looks used, with cracks and MOLD at every step. The breakfast: plates are staying empty, the dishes and drinks are being served very slow. The food that I ordered came cold. The variety of food is very poor. It is cold during breakfast as the restaurant is close to the entrance. SPA zone: soap and towels are not replenished on time. there is mold, rust and cracks at every corner. it is not pleasant to be in there, you can't call it a spa zone. the lightening is too bright, no pleasant atmosphere whatsoever. Tiny sauna per each dressing room ( no chance to spend time with your spouse) Hotel rooms: MOLD in the bathrooms, the mattresses are soft and not pleasant to sleep on. Signs of previously putted cups on the furniture. the ventilation system was not working properly, it was extremely cold, however a technician improved the situation a little bit, but not fully. the standard of a more expensive room is no different than from cheaper one. Service : charged extra money for delivery of breakfast to hotel room ( +10 more than it was described in the instruction) . I was offered a better room for the inconviniences which basically was not different at all from the older one, and the access to the "club area" where you could basically have a free coffee, cheap dinner and drinks on the cheapest alcohol. This is an absolutely devastating experience, this hotel should not have even 4 stars, due to disgusting and unprofessional moments, which you can find a lot in there. Pick a newer 4 star in Poznan.

Finding the something else or was it the somewhere else bar/restaurant also part of the hotel, Natan was exceptionally helpful top man!

Excellent breakfast, very good customer service, friendly staff.