INNSiDE by Meliá Palma Center

The breakfast was superb. Beyond expectations. The room was clean, modern and comfortable with extra details such as a Nespresso machine, slippers etc

The price reflected a very popular weekend and so was high. We booked at the last minute which didn´t help. However, the location, services and room were worth it.

The staff at the hotel were friendly and helpful,the rooms were of good size and very clean, the breakfast was first class with a large selection of food on offer.

There was nothing I did not like, the hotel was very well managed

The staff were amazing and the location was perfect

Some rooms have a terrible view

- The hotel's location is excellent, situated just a five-minute walk from the main bus station and within easy walking distance (approximately 5–10 minutes) of the city's main attractions and points of interest. - The room was surprisingly spacious and offered a very comfortable amount of living space. - The hotel provides a good range of facilities, including a rooftop swimming pool and a welcoming breakfast and lounge area on the ground floor. - The mini bar was available free of charge with water/soft drinks/beer.

As a returning guest of other hotels within this chain, I had high expectations; however, this stay was deeply disappointing in terms of both service and overall cleanliness. The reception staff were not particularly informative, providing only a basic check-in without offering any additional information about the hotel facilities or the surrounding area. The room furnishings appeared significantly worn, particularly the sofa bed, which could not be properly secured in sofa mode and was therefore impractical to use as intended. The bathroom also appeared insufficiently cleaned or cleaned with inappropriate products, leaving visible stains on the green marble surfaces. Only very basic toiletries were provided. And the door to the bathroom looked like wardrobe thin glass door. The swimming pool is very small and was not well maintained, with cleanliness issues also evident in the surrounding area. While the rooftop bar offers impressive views, its cleanliness fell far below expectations. Tables were sticky, menus appeared unclean, and one table showed clear signs of a recent gathering (including leftover items on the floor), which was not promptly addressed by staff. Common areas, including corridors and elevators, also showed visible signs of wear and inadequate cleaning, with stains and fingerprints present. A further significant issue was the poor sound insulation of the rooms, with considerable noise from adjacent rooms and corridors clearly audible throughout the stay.