good location. nice staff.

the pool area was under renovation

I liked the roof top bar and the location of the hotel. Fairly central. Unfortunately the roof top pool was unavailable. Renovations!

I don't think there should be a charge to use the spa when you are a resident. On booking I requested 2 single beds and I also sent 2 emails. On arrival we were told that the room had a king size bed! After much discussion we were given a room with 2 single beds. It was an unecessary hassle and argument when it was late and we were tired.

located near the transport hub. We have used this hotel before and it is a great location for a night before heading elsewhere on the island or flying home

The location is superb, just 5 minutes from the train/bus station and in the opposite direction 5 minutes from the start of the city centre. The roof top bar/relax area is great for relaxing your legs, between the day and evening.

I loved the minimalist, cute style of the property. The staff were very helpful, the location was great and the bed was one of the most comfortable I’ve had.

Small downside was that I wasn’t aware the outdoor pool was shut before arriving, so we were a bit disappointed we couldn’t use that.

the room was big, light and very clean. it was a pleasure to spend time there. we could not hear any noise from outside or inside, despite staying next to the elevator. the staff is very friendly and forthcoming. the breakfast is great.

LOCATION - the hotel is located on the edge of Palma's centre. That means that just within 2 walking minutes you have reached the main shopping street, but the streets around the hotel were already quiet and nothing was disturbing you in the evening and during the night. Of course you will find everything needed around the hotel - restaurants, street food, supermarkets, local products, market... You can reach the cathedral in 15 minutes of walking. The main reason we have decided to book this hotel is the fact, that it's really close to the main bus/train station - just 10 minutes away. We wanted to do many trips with the public transport and this location fitted very well into our plans. BREAKFAST - excellent. They have dedicated a part of the breakfast buffet to the specialties from Mallorca, which is absolutely amazing. If you are like me and you need to try as many local specialties as possible, you will find this breakfast attractive. Of course there was the classical warm/cold, sweet/salty, healthy/unhealthy offer as well. We have enjoyed the breakfast. STAFF - everybody we have spoken to was very friendly and helpful. I would like to thank them for their help with some plans we had and also during our very early departure on the last day. I am sorry that I didn't remember the ladies names, who helped us with the scooter rent or individual breakfast in the early hours on our departure day. Paco had some great tips for food, tapas in the very close area. ROOM - we had an economy room, so of course you don't expect a large suite, so everything was OK in this category. The complimentary minibar is a very nice surprise. The toiletries in the bathroom were: conditioning shampoo, shower gel, body lotion and hand wash, all in regular size bottles, so there was enough of it. OTHER HOTEL SERVICES - we didn't use anything else, we can't comment

ROOM - we are not fans of the one big blanket for a double bed, but we still had some fun with this :-D, so that's not a big deal BATHROOM - please, add a toilet brush. A fan/air ventilation would be great

The staff was really nice and ready to help. Delish breakfast. Comfy bad and exceptional mattress. Amazing massage service, highly recommend!

No sleepers and hair conditioner in the room. Not a big deal but would be great to have those at hand.

location,staff and the breakfast was good.

No tea making facilities in the bedroom which was a shame because the complimentary mini bar was a lovely touch.

Location is okay, a bit far from the beach, but on the other hand all other things are near (restaurants/cafés, grocery stores, transport). There was some construction work on the 1st floor, and we first got a room on the 2nd floor which was quite loud due to construction. After explaining our problem with the noise on reception, we got an upgraded room on the 6th floor.

We booked this hotel because it has an indoor pool, that we wanted to use during our stay (the trip was in January). However, it was under construction, so we wasted our money on that (this hotel was more expensive than similar options without a pool). It would have been nice to have information about such things beforehand.

Convenient location. Good decoration for a room with price ~100 euro. Very clean.

Terrible noise isolation. Terrible restaurant (dirty breakfast plate; horrible dinner food). One of the receptionist is unprofessional: after I request a quiet room he first assigned me a room on the first floor (while there was construction going on on the ground floor with huge noise), then gave me a room next to the stairs and elevator (I heard steps super clear and could not fall asleep). Had to go downstairs again to change the room while already being very tired of the trip. Got the help with positive attitude finally, but I really don’t understand why giving me the bad room in the first place while good rooms are obviously available..