El Fuerte Marbella

This is a beautiful hotel in a very central location. It’s very new and clean and smells delightful.

I didn’t like that the towels weren’t cleared off of the beds.

The breakfast was outstanding. Restaurant recommendations and concierge service was very helpful.

Nothing

Definitely 5 star. Spotless. Modern. Classy. Breakfast fantastic. We are re-booking for next year !

Not having a buffet dinner is an issue for some of us , so would eat out every night instead (missed opportunity? )

The hotel entrance and lobby were beautiful, with a lovely scent. Our room was spacious and had a very nice terrace.

The bathroom was extremely small and the tap was loose and faulty. The hot and cold settings worked in the opposite direction to the markings, and I accidentally burned my skin the first time I used it. The bath also did not drain properly, so dirty water collected while showering. On the morning of check-out, there was no water for about an hour, so we were unable to shower before leaving. Communication with housekeeping was difficult as the staff we encountered did not understand English. We also had an unpleasant experience with a member of staff at the pool who spoke to us quite sharply after misunderstanding the situation, although he later apologised. The beach area was not what we expected from the description, and the breakfast selection was limited, with several items already finished by around 9:30 and not replenished. Overall, these issues were disappointing for a luxury 5-star hotel, and we did not feel it offered good value for the price we paid.