The staff were so beautiful, friendly and accommodating (One staff member in particular, her name was Sava, was SO sweet!). There was always enough seating at the pools, our room was clean and the food (whilst pricey) was delicious. Coffee was excellent, especially at the Sundowner.

The pillows on the beds weren't very comfortable, and we would have loved a kava ceremony for all guests rather than once a week for a limited number of guests. Essentials are very expensive, stop at a supermarket on your way to the resort to stock up on bottled water and snacks. Whilst not the fault of the resort, the beach isn't great for swimming as it is very shallow with lots of rocks and coral. Unfortunately, a lot of coral bleaching has occurred which limited the amount of sea life there.

Staff were friendly and loved that kids get to eat free! Hotel room were also a comfortable stay and enjoyed the butler service bringing canapés and drinks daily. My kids loved the pool!

We made requests for food to have no seasoning and vegetables to be well cooked (for the baby) but every time this was ignored when the food arrived. The food was also a hit or a miss every time . Limited dining options and free activities to enjoy during stay at resort. Kids club village was also a bit run down. Housekeeping were slow to respond to requests . Felt it was expensive for what we got

Nice location, nice day trips.

To expensive.

Review: Outrigger I stayed at the outrigger Fiji for 8 nights towards the end of their hot season with my partner and 8 month old baby. Here’s my comprehensive overview of pros and cons: Pro’s -The food! There were four main restaurants open when we went (one under renovation) and we were blown away by the quality of the meals. We had an amazing dinner at the award winning seafood restaurant, IVI, but the standout has to be the buffet restaurant up by the adult pool area and bar. each night they had a different country cuisine and each night we went, we were so stuffed to the brim because we wanted to try everything twice. The buffet breakfast is also a 10/10. -the people. I don’t know who to praise the most. The service really is out of this world, from the moment you enter the property each person greets you with some happiness and enthusiasm you can’t help but smile constantly. Everyone remembered our names, especially our baby daughter who truly was the main character. I’ve never experienced service like it. -the meimei service. We hired a nanny to look after our baby for two days, in four hour slots. Vani, our meimei was just incredible and we trusted her entirely. They were kind, attentive and most importantly, safe. And the centre itself was the perfect place for kids to hang out whilst my partner and I enjoyed some much needed us time! -our room was divine. We had originally booked an ocean view room but were upgraded on arrival to an ocean view premium room which had recently undergone full renovations. Everything was perfect and new, huge comfy bed and large tv with chrome cast so we could stream movies. The shower in particular was luxurious. We were also right next to the pool which made life that much easier so we could easily pop back for nap time. -the butler service that came with our room was such a nice touch and we looked forward to our bubbles and canapés every evening. -the adult pool is perfect and the swim up bar is a bonus.

Cons -the renovations happening such as the pool slides, the Thai restaurant and half of the rooms was a little unideal for the aesthetic element and noises, but anyone booking in future won’t be affected by this. -the general store on the resort had a lot less than we bargained for and we had to leave to find a supermarket to buy more formula and nappies. Just an fyi for parents-bring extra! - about an hour + trip from the airport and not a huge amount around the resort unless you’re willing to drive / organise transfers. Note to management - we loved the kalokalo bar but would have loved food to be served (we heard it used to be a tapas bar) as it’s such beautiful views we wanted to stay but got hungry & left early. Overall, we absolutely loved our stay at outrigger Fiji and can’t wait to return! A 10/10 must visit for families.

The staff and the facilities

Layout of the resort

loved the people so friendly inviting and attentive, the location exceeded expectations, what this resort has to offer is of absolute abundance!

we weren’t properly aware of the bond, 5 of us booked and all missed the information about the bond,it wasn’t made obvious to read or see, it was no where to be found on booking.com,We also all tried to find it on the actual outrigger website. although it all works out in the end and goes towards your bill, this should be clearer upon booking and should be added to the important information section on booking.com.

The choice of restaurants on site and the excellent friendly staff.

The walls in the main building need sound proofing. U can hear everything in the rooms either side of you

Staff

Washing machines broken

Beautifully manicured gardens So much to choose from in one resort The staff definitely make the experience!!

Room was abit small

Immaculate gardens

The shower holders were held in with double sided tape rather than drilled in. Large parts of the hotel were closed for maintenance/ redevelopment

Staff were very friendly and welcoming. Great for families as there is always activities on, never have to leave the resort! The vibe is relaxing, kids club is great when you want 'you' time! Bebe massage, absolutely amazing!!

The rain but even then it was still a good trip.

Genuine and friendly staff, the food at the Asian restaurant, sea views from beachside restaurant, the best kids club from the 3 five star Fiji hotels we stayed in on this trip

They need a dedicated wedding function restaurant rather than close off one of the hotel restaurants to guests. There was a wedding every single night of our stay,

Great activities, grounds were lovely, fantastic food options.Lis well catered for. Friendly staff.

Rooms dated but comfortable.

the size of the property

the fact you could see to the ocean while you was laying around the pool area it was under renovations and the buffet area was closed. too many kids areas. need more adults only areas

The staff were lovely

Too many children! Not great for couples. Average and expensive food.

Really lovely resort. Nice details, adult pool and fun snorkeling area directly in front of the beach. Food was okay, like really okay. Not bad at all, but nothing extraordinary. Rooms were very nice, and the service was refreshingly nice. Extraordinary for this kind of resort I would say. We found the staff in general very friendly and helpful. If you like resorts, you might like this. Be aware that the beach is not for easy swimming and not for beautiful coral snorkeling, even so you have a wide range of fun fish, but the current can be strong and the water therefore a little unclear.

It is a 5star family vacation resort, not a 5 star hotel. Not more, not less. And the prices for food are everywhere in Fiji really high. No difference here.

Food, pool and staff were great! Very spread out so alot of walking to get anywhere which we didn’t mind to much as we took the buggy but then we were also in oceanview rooms so had to carry buggy up 4 stories.

Was extremely expensive and so many renovations going on in half of the rooms so you would think they wouldn’t charge so much to stay there at that stage of construction with all the noise etc. Beach also isn’t very swimable unless you are snorkelling at high tide which only happened once for an hour because of the wind.

The staff were amazing. So friendly. Great location, with nearby eating options both inside and outside of the resort and plenty of activities. Very kid-friendly.

The water in the swimming pool was too cold for us.

New beach front bures Staff were friendly and welcoming and memorable

Really warm, friendly people.

Couple of opportunities - add: * Towel rails to the bathroom * Sample menus for restaurants to the website, to help plan bookings before arriving.

The location is beautiful and the Spa is gorgeous. If it wouldn’t have rain so much beach would have been more enjoyable and all the water sports equipment available more usable. The Sundowner Bar & Restaurant was a great place to have breakfast and dinners.

There were lots of renovation work going on that was definitely not reflected on the price, this created noise. Shortages of sun-beds

The resort itself is beautiful. The adult-only pool is very relaxing. The rooms and bathroom were clean. The butler service was a plus and delivering water each day as well.

More activities that were suited for adults. The location is a bit far from town and not many restaurants (outside of the resort) nearby. The restaurants in the resort were very pricey.

Everything -

Nothing at all absolutely paradise

Staff were very friendly

It was super expensive and took about 2 hours to get to from the Nadi airport