Location is excellent for exploring Oxford. On a quiet side street off the high street. Reception staff were amazing, friendly and helpful. Room and bathroom great. Was able to get a parking space at the hotel. This is an extra £30. It’s a small car park so have to leave keys with the hotel so they can move cars to let guests in and out. We were happy with this - warning just in case you are precious about your car. Would definitely recommend.

Good location and quaint hotel.

hotel was expensive for the size of the room, but I think this is more supply and demand for Oxford.

Property is very tired, rooms did not feel very clean, fractures and fitting tatty. The room had a fig of old tobaccco as did much of the hotel. Staff where disinterested and poorly trained.

The shower and general bathroom facilities.

The location was very central so perfect for us to get everywhere. We were upgraded in our rooms which was a lovely surprise. The staff were very friendly and accommodating.

ÑA

On arrival when checking in we were shown to our room which wasnt in the main hotel it was outside accross the car park in a seperate building would not have booked if we had known this but hey ho, Upon entering the room it was clear that the cleanliness was not up to 4 star standard the bedside tables made from books were very dusty & all around the bed very poorly cleaned, the shower leaked onto the floor when showering & large brown water stains in & around shower. slept very well but next morning at breakfast the fried breakfast was all cold even though a hotplate was used & the coffee was brewed to extinction & luke warm as well, all in all not a pleasant experience for a quality 4 star hotel, you left 2 people very dissapointed. would think twice next time.

The room in the "new section" was very good, well appointed and nice and warm.

We should have been advised that the room allocated to us was "across the other side of the car park". Had it been raining this would have been inconvenient when checking in or when going back to reception. Also anyone with mobility problems would have struggled to navigate the steps down to the car park We were told that the bar stayed open until 11.00pm, but everything closed down at around 9.45 and we could not find anyone to ask.

Staff went above and beyond for my wedding anniversary- staff were helpful with my requests and warm with their communication - we will be returning