Great large pool. Very clean. Really helpful staff. Ideal location for where we wanted to be for a few nights.

The breakfast was slow to come. Ordering by an app I'd not seem to help the process at all. A shame because everything else was great.

The hospitality at the restaurant with Mr Richard warm welcome

nil

I didn’t like the attitude of the staff the way the staff was talking to us was rude

Room was clean and comfy. Bed was fine.

View was not good, balcony next to a pool so it was a bit noisy. They asked for my creditcard number as deposit.

tv and wifi were good

I expect these from a 4 star hotel there was No doorman, nobody to show me to the room. no mini bar, no hand towels, no toothbrush, comb or razor. No ash tray on the balcony and no room service. All easily fixed. The lousy location can't be fixed.

location and comfort.

swimming pool was small and no sun terrace

Staff are excellent and very helpful .

Nothing could have been better

The rooms were fine and clean. The bathroom was clean and ok. Breakfast was not at the hotel itself, but around the corner at the Nova Suites building and was very extended. Every day different choices. Very polite and professional staff. The hotels location was excellent. 800m from the Pattaya boulevard.

The rain shower was leaking and the hand shower could not be placed on the wall in a proper way and was not adjustable (shower jet). In the hallway there was carpet on the floor, which made the hallway smell not fresh. The streets of Pattaya do smell like the sewers, but this cannot be blamed to the hotel.

All the things, especially the shower water so great

Nothing

Check In, hotel clean, efficient and very helpful. Will stay again. Room service, valet service, reception desk advice on airport taxi,

Nothing

Luxury and convenient hotel with polite and helpful staff.

Nothing

i liked every thing aboutr the hotel all the staFF were great very helpfull

For me the location was good only a short bhat bus to city centre.

Personal the bed mattress was too hard.

Everything was more or less functioning

It was noisy from the street nearby till very late at night (it was less the music itself and more the bass) Pillows are too hard, I was not able to sleep, opted for towel as a pillow Asked for the dental kit and they’ve said “Ok”, but they did not bring it

with motorbike you are in the middle of several locations. 5 minute to the right you are at terminal 21 shopping mall. 5 minutes to the left you are at central festival and 5-10 minutes to the left you are at the nightlife scene.

pool water is cool because of the shadow.

Staff was always there to assist me with anything I needed. Thank you and see you soon