1- The staff were very kind and helpful 2- The architecture and landscaping are amazing 3- The spa is very grrat 4- The food is decent to great 5- The atmosphere as a whole is choherent and great

1- Every night, we find multiple frogs inside our villa, which means the villa is not fully sealed. There are hidden openings they use to come in (we had the panoramic view villa) 2- Bugs, frogs, insects, and monkeys in the terrace, which rendered the terrace unusable. We couldn't enjoy the terrace. And to be fare they did fog the area to get red of bugs, but still, they weren't to my liking.

The pool

Quality of service, restaurant prices, food, non-functioning electrical outlets

Breakfast was good and met expectations.

The In room Pool is not heated. Although the room is excellent and pool is exceptional we couldnt enjoy it as the water is too cold for comfort. So the pool couldnt be used unless its afternoon and you hope the weather is good that day.

It’s very secluded and close to nature, which we loved. The entire resort is very clean and a lot of attention to detail is placed in every section.

The location is a bit far from Ubud center and tourist attractions

Views Breakfast and Restaurant

There is exposed spots affecting the privacy of the pool. The open area for the mini bar and pool setting is not clean.