It was my first experience staying in Melbourne city and it was for one-night. Room was an impressive size - good space if you were staying a few nites and with a cute balcony with a lovely view of the Shrine of Remembrance. The shrine was just across the road with the Botanic Gardens; we were able to make our way across the road with the help of our walking aids to enjoy a bit of the park and visitor centre. Kitchenette had cooking facilities - stove and pots/pans; that was very nice - we didnt have to go out in poor weather to look for food. However, the kitchenette counter space was really too small and uncomfortable to use. Checking out with luggage to load onto the car, the staff was helpful in offering me the use of the service lift as the carpark wasn't served by a guest lift.

If i were a repeat visitor, I might be full of compliments for the staff who were very responsive and at their professional best. However I was a first-time and it was rather tiring to keep going back to the staff for additional information or some other help. While there was an email notice abt the basement carpark not being served by a guest lift, this had come very late when I was already on the way. If I had known beforehand, we could have packed our bags differently to reduce the hassle since we were staying only for 1 nite. We had arrived at around 5pm due to traffic and weather delays; our request for a later checkout of 1pm (from 11am) wd have incurred A$60 which we didnt take up. Cord of the kettle provided had been damaged with copper wires were exposed. That was a frightening sight and we had even began using it without realising the danger. Reception was very quick to make replacement.

Room was spacious and as described. Staff was attentive and friendly. Location was great and public transport just near front door.

There was no breakfast unfortunately and the hotel was a little run down however the staff were informative and provided extra clean blankets when requested very late into the evening

See above Free parking or cheaper parking

Amazing service & clean apartment. Fantastic space & location

The cards being so sensitive. Had to reset them a few times with reception

We had a great stay. Parking was easy to find. Would definitely come again

All good

The sauna was great. However, we had to ask for additional towels.

There are no towels in the gym/pool area. Which we found odd, particularly if you use the sauna.

Clean and spacious room

Room showing its age with wear and tear

It was close to Lightscape and Shrine. It was secure parking for our vehicle. The kitchen facilities were good with all basic requirements. It was a lovely spacious apartment.

Two single beds pushed together do not a good sleep make! The beds separated and we kept rolling into each other in the gap. There is no lift from the carpark to reception and we had to do several trips to unload and then reload our gear.