CoolRooms Palacio Villapanés 5 GL

The architecture and history of the building, friendliness of staff, extensive luxury in the room, very helpful in extra stuff like luggage storage or valet parking

Staff was a bit slow here and there, including an hour waiting before we could enter our room (yes we got a nice drink in the garden), and also when we were sitting in the bar or restaurant it sometimes seemed that staff didn't notice us (but again, always very friendly when they did notice)

A Hidden Gem in the Historic Heart of Seville CoolRooms Palacio de Villapanés is a truly extraordinary hidden gem in the historic centre of Seville. The hotel occupies a magnificent Baroque palace built around 1729 for Admiral Manuel López-Pintado, who later became the Marquis of Torre Blanca de Aljarafe. Its history can still be felt throughout the property, yet the building has been restored with remarkable sensitivity and style. From the moment we arrived, the service was exceptional. Every member of staff was genuinely warm, attentive and helpful. Our room exceeded every expectation. It was immaculately clean, beautifully and tastefully furnished, and recently renovated while carefully preserving the palace’s historic character. The quality and freshness of a hotel’s renovation are very important to me, and here every detail felt refined and thoughtfully considered. The mattress and pillows were extraordinarily comfortable — the kind you simply sink into. Dinner at the hotel’s restaurant, Los Rincones del Marqués, was another highlight and surpassed all our expectations. Breakfast was equally delightful, served in the peaceful and intimate courtyard garden. Every corner of the hotel has been designed with great care. The spa is a wonderful addition, while the rooftop terrace, with its plunge pool, sun loungers and beautiful views over Seville, is a magical place to relax. It is also a perfect setting for sunset photographs. The hotel has received a MICHELIN Key, and after our stay, it is easy to understand why. We wholeheartedly recommend Palacio de Villapanés. It is a rare combination of history, contemporary comfort, exceptional service and genuine Andalusian atmosphere. Our heartfelt thanks to the entire hotel team for making our stay so memorable!

Everything was top notch from the entryway to the staff to the rooms.

Nothing

Good location.

This is not a 5 star hotel, which I should have spotted by it operating under the name of ‘Cool Rooms’. Staff, whilst friendly, are not trained or managed to operate at this level & we received very poor service. Pillows were of very poor quality. Internet quality in room was intermittent. Bar area was disappointing and lacked any atmosphere (a proper barman/woman would help). The grandeur of the Palacio flatters to deceive.