Location

The carpet in our room was threadbare

basic but clean , good value for money

not having a member of the public trying to fraudulently trying to get a free breakfast out of us ending up with the police being called as we were checking out stood in reception. Myself and my wife felt very scared and intimated , the gentleman was starting to get very hostile. The staff were great however but never the less not the experience we would have liked.

I didnt have breakfast. The location was fine but the room wasn't very clean. The noise from people in other rooms was not good and disturbed our sleep a lot

The cleanliness Less noise

Location was great value for money and comfortable

Room very small for a double room under mattress was filthy and very noisy in the rooms next to us

Staff excellent service

Pillows bit hard

The location.

I was given room 217 at first, the room was filthy and carpet grippers were on show. Mould in the corner of the room, wee on the toilet seat and hair on the bed. I complained to reception and had to pay to upgrade to room 215 as there were no other rooms available of the same standard as room 217. The room was bigger and there was no hair on the bed, but that's probably where the good points stop. The sink was filthy, the carpets are stained and sticky and the walls seem to be made out of paper. 8 other family members stayed at the hotel and 6 were in the surrounding rooms to me, room 216, 116 and room 115. I could hear everyone of them talking, brushing their teeth and their phones vibrating. You get woken up to what can only be described as someone using a ninja blender, doors banging and people talking. There is no way this hotel is a 4 star, it is barely a 1 star.

The location and the price

paying for parking

Arrived and was made very welcome from the moment I walked in. Had a little wait whilst they was dealing with another person who had issues. They remained very professional although not being spoken to properly.

Everything reached my expectation in the hotel. Other residents parking styles left a lack of consideration for others.