Everything was just perfect The girl on reception was absolutely lovely, friendly and so helpful Our room was lovely, clean just perfect The bar staff and the maintenance staff all lovely and friendly Overall perfect

Absolutely nothing because it was perfect

The staff were so friendly, professional and helpful.

We loved it all

Very comfortable with friendly staff

Nice and spacious hotel and room, staff were friendly and we were given a free upgrade. We had a rental car so great location for us it meant we didn't have to drive right into the city.

Everything was lovely from start to finish

Nothing everything was perfect

Very friendly personnel, our room was upgraded, the bed is very comfy, the room was big and the geographical situation was just perfect. The spa is very nice. The only thing to improve would be to renew some equipment in the room, especially in the bathroom but this is not an issue, because the rest was just perfect !

Staff were friendly and accommodating

Food, staff and the animals in the back

Nothing

beautiful grounds, excellent food, friendly staff

n.a.

good price, huge family room with bunk beds The on-site letting zoo is first class there’s a free kids club which the 6&7 yr olds loved

The staff were very welcoming, Room was exceptionally clean and Spa was Devine

Nothing I don’t think I can think of anything really Great experience

everything

nothing

The hotel is so nice and modern. We loved it and will definitely return. Dining area was spacious. Breakfast and lunch were to die for! Pool area & thermal suites were lovely. loved the hot tub outside! We hadn’t planned on visiting the city centre so the location didn’t bother us. The room was great and had everything that we needed for our stay. The staff were very helpful. The bar was nice too. plenty of parking.

There was very loud shouting on the corridor outside our room at 4.30 in the morning. The dinner in the restaurant was only mediocre. Not overly hot.

it was very comfortable and roomy

rubbish from previous guests left in the rubbish bin

staff very friendly on arrival and throughout stay

a little far to travel , but the property was perfect

the location, staff and facilities

the noise 24/7 ( at 2 am in the morning people shouting and babies crying, people walking the steel stairs with the redo I g sound hitting the walls resulting in zero sleep)