The workers were so friendly and helpful. The room was clean and big enough for 2 adults and a teenager.

The food was not very good

The beach, the pool and the view from the room!

There were too many people along the beach trying to sell me stuff, which is ok, but trying to sell me drugs is unacceptable. Also I would like to make a note for room service: it is not possible to wait for two coffee almost 50 minutes

Super clean and staff always friendly.

the food was perfect, way way better than any other all inclusive, they have great chefs and you can tell they value quality, the staff is real happy people, they love the company they work for and you can tell by the way the staff treat you, Pueblo Bonito its one of the best companies to work for in the entire country and during the pandemic they did not fire any of their employees, Cristian, Silvia, Daniel y Arlin the animators are great people and makes you live a dream party all day and night the best part as a family with kids, there is no "Reggaeton" or explicit music allowed, no drunk shows or else. If you are in the pool, you will enjoy Alejandro's fast and attentive service as a waiter, (always smiling) and Martin the pool bartender makes any drink you like in no time, at las Palomas restaurant you will be having a great service by everybody I remeber some names like Demetrio, Aurelio (heis great doing the platanos flameados show) Gaby or at Cilantros, Jose the waiter or Javier the Manager always asking if we need anything and looking to make every dinner the best experience. Breanda the room cleaning service did a great job. the place is amazingly safe due to Israel the safety manager super kind, and Luis the bell boy, another great person te meet, I forgot a lot of names i will like to mention but honestly, there was no one complaint about the great people making this beautiful property so alive and amazing. thank you everyone!

The coffee has a salty flavor. yep that's the only one and its very subjective, I am very used to peets coffee

Food and location

Some workers were rude, shuttle time Online was wrong and caused some issues

The service was excellent, the food was amazing, the rooms were spacious, and I really enjoyed the hot tub on our balcony. The views were spectacular. I loved the sky pool such great views.

I wish there was easy, walkway access getting around the resort. It was a little tricky, using the same paths that the golf carts used, in terms of making sure we were out of the way. The gym was very busy, but I guess this is expected during spring break season. Also, wish I could’ve walked or swim a bit in the ocean, but it’s too dangerous to go out into the water.

Location, views, rooms, food

Front desk was very rigid. Our flight landed a day late, yet they took 3 hrs to give us the room. And despite requesting late checkout, we were given only 1 room (we booked 3 rooms) with no meal access after 12. There were mosquitoes in the room but no way to get rid of them. Shower curtain was missing in the tub area

beautiful views, amazing food, & the most incredible staff! our family cannot wait to come back!