Gentileza do pessoal da recepção e porteiro

Por conhecer o Hotel Bourbon em Atibaia, esperava algo muito melhor., tanto de acomodação como café da manhã. No próprio nome do hotel, diz Savassi, e vcs classificam a localização, como sendo no bairro de Savassi. Pois já estando lá, descobrimos que o hotel NÃO fica em Savassi. Isso foi frustrante. Escolhemos esse hotel, achando que os bares e restaurantes estariam na rua do hotel. Ficam de 10 a 15 min de carro

Room was comfortable and cosy

The fridge can be too loud

The hotel is beautiful. The swim pool is perfect for swimming, and warm. Windows are sound proof. AC is fantastic.

Just the hallway could be a bit more lit.

It’s good apartment with big window and nice view, breakfast was good.

One of the windows in the apartment was broken and we saw cockroach in sauna.

location is good, facilities are good in general and it’s comfortable.

when I checked in in the hotel, I had my reservation made here through booking.com and the receptionist suggested to charge at least 3x more, I had then to show my reservation and the price agreed. I found this situation really bad as he previously found my reservation and knew the value I had to pay, and tried to charge much more than it was agreed. Very unprofessional behaviour coming from one staff.

Guys at reception were very rude.

Nothing at all

We got a visitor for around 40 minutes.the guys at reception didnt said nothing that time but when the visitor left the hotel management said I have tô pay an extra 115 brazilian reias.i told them why you didnt told me that time he lied tô me.so disgusting.want my extra money back

City Skyline

Lobby and restaurant needs remodeled