Discovery Boracay

Thank God, my first stop was at discovery boracay the staff is very welcoming since the first second the expected me with refreshing lemon juice finished my check-in in like 10 minutes even though that I arrived early, they made me enter the room. The view is magnificent. Of the room is fancy for its price also the cook and the kitchen staff were very helpful. I was the only Muslim in there and they went through the trouble to provide me with a hlal chicken actually teared up when I was leaving never forgetting this experience thank you Discovery boracay

Perfect location and perfect beach.

none. it was great.

Everything

Nothing

expensive and limited menu selection not the staff were respectful although the hotel didn’t meet our expectations. 1. the pool area didn’t have enough beach towels. and the staff only said that they informed the supervisor. when we asked again since we need to get out of the pool, the staff said it’s on the way. that the towels are being delivered by the third party. it took 2 hrs or more waiting time for the towels to arrive. the staff didn’t offer any solution. we asked if she can get from housekeeping but she said housekeeping may run out of towels. when asked if this situation always happens and they said “yes” so it means there is a management issue. in the end we were given gym towels which are hand towel size. front desk when i called from my room about my request to extend my room until 8 pm and am willing to pay. they front desk said she will check and get back to me. i said will be having breakfast already and she said she will contact me there. but when she went there i was hearing a person announcing for my room number but she went inside the restaurant so i told the waiter that i think she is looking for me…csn you please just tell her that i am sitting outside. next thing the waiter came to my table and relayed what the front desk officer wanted to say. the waiter told me that there is no room available. i feel that front desk person should be the one telling it to me. if i have more questions the waiter won’t be able to answer anything related to room issues.