Sonnmatten Boutique Hotel & Apartments Zermatt

Everything was great. The Matterhorn view from the apartment was simply fantastic. The kitchen setup was excellent. eBus right outside to commute to town-center was very convenient to save on walking / taxi.

It was cold in there and the restaurant staff managing the stay had no idea how to make it comfortable. There were no space heaters for guests who are sensitive to cold floors and rooms.

Cleanliness and coziness of chalet

The staff was a bit cold; not very available. Their wifi password was not working.

Beautiful views of the Matterhorn. Mostly quiet location. Restaurant onsite. Comfortable beds. Fresh croissants in the morning. Check in was easy. We would stay here again.

It’s a 36 CHF cab ride from the train station. The red bus that you can take for free was not coming down to the train station for most of the day. Get the Matterhorn app to track when bus is coming and where. Even though it’s far from shopping and train, you get better views of the Matterhorn.

The accommodation at Sonmatten Boutique Hotel & Apartments was, without exaggeration, one of the most enjoyable travel experiences I’ve had in Zermatt — a rare blend of authentic Alpine charm, modern comfort, and truly outstanding service. The location is excellent, peaceful and slightly removed from the busiest areas, yet still very well connected to the town center and ski lifts. The mountain views are absolutely breathtaking, especially in the morning — with the iconic Matterhorn creating a picture-perfect backdrop. The rooms are beautifully designed, combining traditional Swiss style with contemporary amenities. Everything is impeccably clean, and the attention to detail is evident throughout — from the quality materials to the thoughtful touches that elevate the entire stay. What truly sets this place apart is the hospitality. The staff are exceptionally warm, professional, and attentive, always ready to assist while maintaining a relaxed and welcoming atmosphere. It genuinely feels like they care about each guest’s experience. Sonmatten Boutique Hotel & Apartments is an outstanding choice for anyone seeking a premium, peaceful, and authentic stay in Zermatt. A place I would gladly return to without hesitation. Thank you, Barbara!

To be honest, I can’t really point out anything negative. Everything — the location, the amenities, the hosts and the food (the schnitzel was excellent!) — was spot on. It’s rare to find a place where you genuinely have nothing to complain about.