THE GLOBAL VIEW Nagasaki

Public bath

Bathroom was a bit smelly and black stain around the faucet

Excellent service, location, public bath, and breakfast buffet!

Nothing, everything was amazing!

Spacious rooms with great views. Beautiful lobby since it is also used for weddings and ceremonies. The breakfast is exceptional, with great food and great views. Free access to the spa. The location is convenient if you want to go by foot to the ropeway.

The spa is nice but there's no point in having hot stones in the Finnish sauna if you don't have a bucket of water to throw water on it.

The hotel is in a very convenient location, with a bus stop directly in front of the entrance and a convenience store right next door.

Unfortunately, the cleanliness of our room was very disappointing, especially for a five-star hotel. Upon arrival, we found hairs left by previous guests, a false eyelash, and visible stains on the carpet around the sink and waste bin. After we mentioned this at reception, the area was vacuumed while we were out for dinner, but the stains remained. We also noticed a strong, unpleasant moldy smell in the bathroom after draining the bathtub, which lasted for over an hour. Having stayed in several three-star hotels in Japan that were absolutely spotless, we expected a much higher standard from a five-star property. The location was excellent, but unfortunately the cleanliness did not meet our expectations. I’m writing this so that no one else has such disappointing experience.