Good location, valuable prices, and excellent services for the employee

seems a lot of old stuff

Location, Big Room, Big Bed, Calm

An old stuff

a bit old

accesible

friendly staff. good breakfast, great gym. room ok

small bathroom. all quite dated, tired and worn.

Location

1. I always come and go by taxi, few times cant even drop off properly because there are huge bus park all the time (bali united bus) in the lobby where it should be only for drop off and pick up. No staff was present to maintain instead it created traffic and super not pleasant. 2. Sometimes they check the car sometimes not, super not consistent. 3. First arrival the room toilet (i was at room 516) was so smelly. It disappeared after a while but it shows the air circulation was not great. 4. Few times after we left the room, even only for 30 mins it smelled like smoking room. I am pregnant so this is bad experience.

I always like the location, the staff

The smell of the room, toilet washer at the wrong side, starting look old

I like the location and warm welcoming staff

The door at my closet was broken, need more renovated for the old stuff

No BF

The furniture was acceptable.

Prevalent second hand cigarette smoke in the lobby and restaurants made it impossible to eat on premises or breathe while walking through the lobby. The shower smelled like dirty feet, there was visible red mold and the shower glass was covered with spots—these are normal things that happen to neglected bathrooms which hotels usually prevent with daily cleaning. The hallway carpets had holes and gaps between sections. The photos on the website misrepresent what the place looks like today. No help bringing luggage to the room.

I went from Malaysia. The only problem we faced was the usb charging point, like other hotels it was not given. We had a different type of adaptor which was not getting fit in the sockets. We managed somehow. Iron facility was also not there in the room which I feel should be given.

The service of the staffs are the fullest. The room is spacious and clean. The bed is comfy. Everything in the room is like in the picture. The brightness of the light in the room is great since I don't like dimly lit.

The clogged sink in my room, but after calling it get repaired quickly. Due to parking space limitation, we parked at the school next door for 1 night but it's safe. The rest of the stay we got parked in the basement.

The staff at breakfast was really nice, she helped my mother to get anything..superb on the extended service. Also the housekeeping to get us bolster punctually when requested. The hot shower is great and the bed is comfy.

The reception at breakfast asked for extra charge for my nephew who is 10 year old claiming the limit of age to be free of charge for breakfast is 6 year old. But when we checked in we already asked the hotel reception and got informed the kid up to 12 years old would have breakfast for free. Well I don't know which one is correct. The air con controller in my room is tricky to use..you have to press it first before you turn it to the left or right.

Good beds, friendly staff, fitness trainers

Hotel looks good at first glance, but several things did not work/function that well anymore. For example 2 from the 3 thread mills at the fitness center were out of operation. Apparently no plan to get them repaired. The bathroom could be cleaner, dirty towels were removed and not replaced by new ones (twice), no spare toilet paper role even although there was little paper left. These are (small) irritators. It is suppose to be a 4 star hotel and it has also the capacity to be 4 star, however they need to improve on maintenance and housekeeping to continue to meet the 4 star qualifications.

a little bit dated but ok

parking lot on the side due to limited on site space

It was a nice place has many functions which makes it quite busy.ifyouwant a quiet peaceful time maybe this isn't the place. Constantly busy

The room never had any towels but was sorted out.