Sepilok Forest Edge Resort

Rooms were great. Loved being surrounded by jungle. The staff were so lovely! One of the ladies (we didn’t get her name unfortunately) at the reception was so kind. Went above and beyond to help us out.

Breakfast was ok. Think it needs something to keep the food warm.

Rooms were nice and clean Location was great for visiting orangutans Very well kept

We struggled with breakfast, so had to go out to eat. Was a little far from town to go to eat. Swimming pool was very small

Locatio very close to the Orangutan center

They encourage cashless payment in advance but don’t tell you there’s a 2% surcharge.

Location was good and the setting of the property was very pretty. Breakfast was good with a decent selection.

Staff weren’t great - we got there after check in time and room wasn’t ready. They gave us drink vouchers and said they would come and get us when it was. After nearly and hour we went to ask and it was ready but they had forgotten to tell us. We got into our room and had no electricity key, again took a long time to get this. Air con machine was above one of the beds and this leaked onto the bed. Food and drink appeared quite expensive compared to other properties nearby so we would go to those instead to eat/drink.