The staff were so friendly and warm. The location is amazing value for money. We were basically right on the lake. Our room was well equipped, clean, comfortable and warm.

The toughest thing is, if you're heading south, turning right into the property from the main road is a bit hairy. I'd suggest continuing south until you find a right turn with a median or a side street on the left to turn around so you can turn left into the property. Also, Google's directions will take you to a side street next to The Cove motel. Ignore that and aim for between The Cove and Reef Resort.

We loved the location right on the lake front and the lovely lady at the front desk, having the hot pool after doing the Tongoriro crossing was a blessing.

Beautiful location with direct lake access & views. Room was very spacious & comfortable with patio & hot tub & good in room amenities. Thermal fed pool was available.

can’t list anything

Good location- right by the lake.

not great value for money, a bit expensive for a slightly dated motel. facilities dated and slightly worn out.

Location

Mould in bathroom

close to the lake

nothing

nice to be on the lake

it definitely looked fancier in the photos. the building felt quite tired

views and location

slow internet needs a makeover

Everything I needed was there, in addition to the wonderful view

Just one thing! There were 3 spiders in the children's room and they were afraid to sleep in the room

Dayna the manager was exceptional. Coming from a Hospo background was very great to see that there are still some who want to provide genuine service. The rooms were clean and the views were just amazing.

Situated a couple of km out of town right on the lake edge this is a great spot to wake up in. The room was comfortable and contained everything you would expect from quality accommodation. The thermal hot pool was a bonus. The staff were friendly and accommodating. Very nice thank you.

Close to lake and city in walking distance

Gorgeous view overlooking the lake. Lovely place and lovely hot pool.

The view from the room across the lake is lovely.

The bathroom is very outdated. We stayed in the middle floor and the noise from the top floor was terrible especially as they didn't respect the curfew on running the pump in the spa bath on either of the 2 nights of our stay. The room was also very hot and the thermostat that theoretically helped reduce the thermal heating didn't work. We had to have all the doors and windows open on both nights. Together with the noise from the top floor and the heat we didn't really get any sleep for 2 nights.