The Beach

No proper food. The resort is not fully open with all the facilities.

Excellent staff! Every single member was very helpful and responsive. Great location. Lovely architecture and setup. Serene surrounding.

I visited the property under a promotion (40% off). For that amount, it is worth it. For the full price, I doubt. The kettles in the rooms were broken. And the bathroom fittings were also not in the best condition. There was a corporate event with outdoor music which pretty much killed the whole vibe of the hotel's serenity.

Nice staff. Nisheda, ravindu damith maduwanthi and all hotel staff give best service. Highly recommend

The tour we did to see the sunset was nice and the guide was helpful and nice with us.

First of all one of the receptionist there shout at my mom telling her that she could not stay with me in the room because I booked just for one person. I did it like that by mistake so I went to speak with her and she told me that I she had to speak with her manager to find a solution. Then I checked the prices in booking and it was the same price for one or two people. She told me that I had to pay 40$ more for my mother what I did in the end just to avoid any argument. I paid with 100$ for that and she gave me the rest of the money in their currency which I calculate to find out that she gave me 20$ less… disgusting! I told her and before I finish my sentence she started to give me more notes so it was premeditated from the very beginning. I never had such a bad stay in a hotel, I felt tricked all the time… I’m not gonna describe that girl because I have more sense of shame that her…

Service; The staff were wonderful, all very pleasant and welcoming. Rajitha and Dilini in the restaurant were lovely and very accommodating. With the current situation in Sri Lanka there were power cuts to reserve energy, the staff called me to inform re the turning off power to ensure I was ready (e.g had hot water). Power was always restored before night fall Room; the rooms was great and had everything I needed. The room was beautifully clean and spelt wonderfully fresh every day. There were a couple of damaged floor boards under the air con, but the hotel are actively renovating rooms duration off season (screens are up so guests are protected from the works which is great) Facilities; the pool is lovely. The spa was brilliant- a lovely massage. There is a pool bar, main bar and pool pizzeria all closed during off season.

The restaurant is brilliant, great value for money, however, you are reliant on the hotel for food - with Dambulla Town 20 minutes away by vehicle with the nearest food places.

everything was great, staff was really helpful

Lovely place to go for relaxing. The staff so friendly.

Bit of far from the town

Friendly staff. Especially Nishankar (Restaurent Supervisor) was very helpful and guided us properly. Spa was awesome and the service provided by the spa staff was excellent and professional. Sorry i dont remember her name. Location was perfect. Calm and quiet. Highly recommended.

We didnt have phone signal much and the wifi connection was very poor. Bath tub wasnt there and Iron was not provided but we were asked to give to the laundry which would take hours and it closes after 6pm.