expressotel

Convince

Parking

Loved how central it was to bars, cafés, shopping and the beach. Staff were lovely. Accommodation was clean and tidy. Would definitely recommend and will definitely be staying again.

Parking was very tight, but glad to be able to park off street.

Clean and roomy.

A bit dated and a bit traffic in the afternoons

Location is great

The rooms facing the road are extremely noisy from traffic. I noticed it immediately after checking in, before I had even unpacked. I went to the front desk to ask if it was possible to move rooms, but was told that the garden-facing rooms would not be much better because road works would supposedly begin at 7am, even on a Sunday, and she said she did not want me to be woken up by that instead. Ironically, I was still woken up at 4:30am on Sunday morning by what sounded like drunk people loudly talking and laughing outside. Since the front desk staff member was not working again until 12pm, I ended up calling the sister hotel instead, and they happily arranged a room change for me straight away, which made it even more frustrating that this could apparently have been resolved much earlier. To be honest, after living in New Zealand for more than five years, I found the explanation about Sunday road works difficult to believe. The response felt dismissive rather than genuinely helpful.